Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
- Provide administrative support to executives and senior management.
- Manage executives' schedules, including appointments, meetings, and travel arrangements.
- Handle incoming and outgoing correspondence, including emails
- Organize and coordinate meetings, including preparing agendas, taking minutes, and arranging catering if needed.
- Maintain and organize important documents and records.
- Draft, review, and edit communications on behalf of executives.
- Track and follow up on action items and project deadlines.
- Maintain confidentiality of sensitive information.
- Address and resolve administrative issues proactively.
- Utilize office software and tools, such as Microsoft Office, Teams, and Concur, at an expr level.
- Ensure accuracy in all tasks and maintain high attention to detail.
- Work collaboratively with peers and other departments to support overall team goals.
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Who You Are
Independently manage workload
• Proactive response to issues and challenges, empowered to initiate action, and confident in decision making. (Problem Solving)
• Manage high-level meetings and events from start to finish without client direction.
• Manage clients' calendar and make independent decisions to prioritize client workload. Ensure that time is maximized and allocated to the highest business priorities. Overtime is rare and kept to a minimum to show proper prioritization of workload and skills.
• Have a strong business understanding of the client core business.
• Independently assist with tracking client organization action items and status of tasks and initiatives.
• Possess strong business language skills and adjust communications style based on situations.
• Demonstrating ownership through a commitment to being accountable for one's own actions.
• "Expert" capability level expected in Outlook, Microsoft/Teams Tools, Concur, etc.
• Accuracy on all levels
• Initiatives to drive improvement & execution; project contribution.
• Teamwork a must with peer interaction and dealing with executive and their teams.
- Required Experience: 3-4 years of work experience
- Fluency in Japanese (N1-N2 level) and English.
- Proven experience as an executive administrative assistant or in a similar role.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to handle sensitive information with discretion.
- Strong attention to detail and problem-solving skills.
Preferred Qualifications:
- Experience working in a multinational company.
- Familiarity with Japanese business etiquette and culture.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Collaborative and inclusive work environment.
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.