Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
The Director Associate, Global Real Estate & Facilities Operations, plays a pivotal role in driving operational excellence and strategic program execution across the global real estate and facilities portfolio. This position acts as a key support to the Director of Operations, focusing on PMO governance, global program oversight, operational efficiency initiatives, and communication and engagement. The ideal candidate will be a highly organized, strategic thinker with a strong track record of project management, stakeholder engagement, and process improvement within a global environment.
Want more jobs like this?
Get jobs delivered to your inbox every week.
Responsibilites:
1. Project Management Office (PMO) Governance & Support:
- Establish and Maintain PMO Standards: Develop, implement, and maintain global PMO standards, methodologies, and best practices for real estate and facilities projects.
- Provide PMO Guidance and Support: Offer guidance and support to regional Project Managers (PMs) on project planning, execution, monitoring, and reporting, ensuring adherence to established standards.
- Develop and Manage Project Reporting: Create and manage standardized project reporting templates, dashboards, and metrics to track project progress, risks, and performance.
- Conduct Project Audits and Reviews: Conduct regular project audits and reviews to ensure compliance with PMO standards and identify areas for improvement.
- Facilitate Knowledge Sharing: Foster a culture of knowledge sharing and collaboration among PMs through regular meetings, workshops, and online platforms.
2. Global Program Oversight & Launch:
- Lead Global Program Initiatives: Oversee the planning, execution, and implementation of global real estate and facilities programs and initiatives, ensuring alignment with strategic objectives.
- Develop Program Plans and Timelines: Create comprehensive program plans, timelines, and budgets, and track progress against key milestones.
- Manage Program Risks and Issues: Identify, assess, and mitigate program risks and issues, escalating as necessary to the Director of Operations.
- Coordinate Cross-Functional Teams: Coordinate and collaborate with cross-functional teams, including regional real estate teams, finance, IT, and legal, to ensure successful program delivery.
- Support Global Program Launches: Develop and execute comprehensive launch plans for new global programs, ensuring smooth implementation and adoption.
3. Communication & Engagement Management & Team Leadership:
- Lead and Manage the Communication & Engagement Team:
- Directly manage the team member responsible for developing and executing comprehensive communication plans.
- Provide guidance on best practices for stakeholder engagement, including organizing and facilitating meetings, workshops, and events.
- Ensure the creation of a comprehensive engagement plan, using surveys, focus groups, and direct interactions to gather stakeholder feedback.
- Oversee the analysis of feedback data to inform actionable improvements.
- Implement a process to track engagement measurement progress, ensuring continuous improvement of the engagement plan.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
- Proven experience in global workplace strategy, space management, or related fields.
- Strong background in data-driven decision-making and technology adoption for workplace solutions.
- Exceptional leadership and collaboration skills, with the ability to influence and build relationships at all levels, internally and externally to deliver effective services.
- Exceptional organizational skills with the ability to focus on details while not losing sight of the big picture.
Preferred Skills and Experience
- Bachelor's degree in a relevant field; advanced degrees or certifications preferred.
- Proficient in Microsoft Office suite software applications
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
- The chance to work with a leading global IT services company.
Compensation
The compensation range for the position in the U.S. is $116,760 to $221,880 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
There is a different appliable compensation range for the following work locations:
California:$128,400 to $266,040
Colorado: $116,760 to $221,880
New York City: $140,040 to $266,040
Washington: $128,400 to $243,960
Washington DC: $128,400 to $243,960
This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical, vision and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.
Applications will be accepted on a rolling basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Know Your Rights: Workplace Discrimination is Illegal
Pay Transparency Nondiscrimination Provision
Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.