Customer Technical Solutioner

Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services.

Technical Solutioning - SAP & Cloud/Application Services

• Apply deep SAP domain expertise across ECC, S/4HANA, Basis, and related modules.
• Understand and integrate Managed Services components including hosting, cloud (IaaS, PaaS, STaaS), networking, and security.
• Design architectures that support high availability, backup/recovery, and disaster recovery standards.
• Leverage internal infrastructure capabilities and 3rd party partnerships to develop robust, cost-optimized solutions.
• Stay current on SAP roadmap, hyperscaler trends (AWS, Azure, GCP), and competitive landscapes.

Client & Opportunity Support

• Lead solutioning activities from discovery to contracting, owning the technical relationship for SAP opportunities.
• Collaborate with sales teams to identify, qualify, and prioritize opportunities aligned with business goals.
• Engage with customer stakeholders to uncover and validate technical requirements.
• Design SAP architecture solutions that balance performance, scalability, cost, and compliance.
• Resolve technical, pricing, and contractual challenges in partnership with internal teams.
• Facilitate seamless handoff between Sales and Delivery, ensuring clarity and accountability.
• Client Engagement - This is a customer facing role in which to 20-30% of the time is spent in direct discussions with customers, and typically working on five to ten engagements at a time.

Join us as a Client Technical Solutioner at Kyndryl and unleash your potential to shape the future of technical solutions while enjoying a stimulating and rewarding career journey filled with innovation, collaboration, and growth.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Who you are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Experience:

• 5+ years in SAP solution architecture or technical sales support within a hosting, cloud, or Managed Services environment.
• Proven track record influencing sales opportunities and engaging senior-level clients.
• Exposure to enterprise cloud platforms (OCI, Azure, AWS) and hybrid deployment models.

Technical Competencies

• Advanced knowledge of SAP platforms & applications (e.g., S/4HANA, ECC, BW, Basis).
• Strong understanding of LAN/WAN architecture, virtualization, and storage solutions.
• Familiarity with monitoring tools, backup strategies, and enterprise data center architecture.
• Insight into industry competition, including strengths, gaps, and go-to-market strategies.
• Proven ability to design and build technical solutions based on customer requirements including understanding customer needs, analyzing complex problems, and proposing effective and scalable solutions

Professional Skills

• Excellent presentation and storytelling skills-able to translate technical speak into business value.
• Strong project and resource management abilities.
• Collaborative mindset with ability to coach, mentor, and influence across functions.
• High degree of computer literacy, documentation, and solution design proficiency.

Continuous Learning & Development

• Attend industry seminars and events to stay on the forefront of SAP and cloud innovations.
• Maintain compliance with internal training and administrative guidelines.

Preferred Skills and Experience

• Experience in supporting sales efforts by collaborating with the sales team, preparing sales materials, participating in customer presentations, and contributing to proposal development
• Experience in multiple scoping and costing tools

The compensation range for the position in the U.S. is $116,760 to $221,880 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California: $128,400 to $266,040

Colorado: $116,760 to $221,880

New York City: $140,040 to $266,040

Washington: $128,400 to $243,960

Washington DC: $128,400 to $243,960

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Know Your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.