Customer Entreprise Architect

Your role will be to provide an architecture and governance that will support the most effective and reliable IT environments, satisfying an organization's IT and business requirements . You must be able to understand an organization's business mission, methodology and processes. You must document the current and future business landscape, to ensure alignment between strategic requirements and aspirations, and the applications, data, infrastructures and security required to help meet the requirements. You must defines how these architectures are going to be deployed and governed.

Your responsibilities include providing a perspective on the customer's industry and defining a solution strategy appropriate to the problem at hand. You will offer technical support to the sales force to implement new ideas and research emerging concepts and ideas. Additionally, you will integrate the latest consulting and innovation offerings into the solutions approach. Collaborating with all internal entities, you will design, solve, and document transformation solutions. You will define and propose solutions that are well integrated with the information systems (IS) and optimized for both the customer and our company. Ensuring the coherence of the technical solution and the associated cost model is crucial, as is preventing risks and potential technical impacts based on the proposed solutions. You will assist with the project's deployment, ensuring compliance with the chosen standards, and work closely with other architects. Creating processes to improve the efficiency of our customers or our own efficiency is also part of your role. You will be active in design activities, including high-level design (HLD), low-level design (LLD), and costings. Finally, you will be responsible for the performance, availability, and scalability of the infrastructure.

Key Points:

• Define and propose solutions that are well integrated with the IS and optimized for the customer and our company.
• Ensure the coherency of the technical solution and the associated cost model.
• Assist with the project's deployment, ensuring compliance with the chosen standards.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

You have at least 5 years experience in the role and have a wide range of technical skills. IT and information systems modelling have no secrets for you. You have in-depth knowledge of technical standards, development methods and security standards. Your analytical skills enable you, to understand your customers' needs and you are able to adapt to them.

Required Skills and Experience:

• Expertise in IT Architecture and Consulting: 5-10 years of proven experience in data centers, IT and production departments, architectures, IT infrastructures, mobility, workstations, networks, and security.
• Innovative Solutions Development: Ability to leverage methodologies, intellectual knowledge, technical studies, reference documents, and examples to create innovative, differentiated, and creative proposals and recommendations.
• Passion for Innovation: Strong interest in new technologies and innovation, including automation and AI Ops.
• Customer-Centric Approach: Focus on understanding customer problems before proposing solutions.
• Consultative Process Lifecycle: Comprehensive understanding of the consultative process lifecycle, from initial assessment to defining, designing, and implementing solutions.
• Holistic Vision: Ability to capture the impacts of transformation on people, processes, technology, governance, and culture, proposing solutions that address individual and integrated needs, and recommending strategies for unaddressed dimensions to develop future opportunities.
• Portfolio Knowledge: Maintain a thorough understanding of our portfolio of offerings, particularly Business Transformation Services, to align business needs with IT solutions.
• Industry Insight: Preferably possess industry knowledge or a keen interest in linking customer industry issues, challenges, and best practice solutions.
• Leadership: Lead and guide the architects of each practice towards a unified and comprehensive solution.
• Strategic Skills: Essential skills include strategic communication, analysis, and negotiation.
• Fluent French: Mandatory.

Preferred Skills and Experience:

• Ability to work on several projects at the same time
• Ability to diagnose problems quickly
• IT skills in Engineering and Architecture
• Computing technologies: SDE (Software Defined Environment) infrastructures, Containers and Microservices, Object storage
• Public Cloud Computing solutions: AWS, Google Platform, Azure
• IT Department processes and organisation (ITIL practices, DevSecOPs, ChatOps, FinOps, SRE)
• Examples of certification: TOGAF, Enterprise Architecture, Agile, ITIL

Kyndryl France Benefits:

• Parental Bonding Program: Enjoy 28 days of paid leave to spend with your newborn.
• Comprehensive Medical Care: Access above-standard medical services.
• Employee Assistance Program: 24/7 helpline for support whenever you need it.
• Flexible Working Pattern: Hybrid model to suit your lifestyle.
• Modern Workspace: Work in a pleasant, open-space environment.
• Learning Opportunities: Access a vast platform of self-education programs, certifications, and free language classes.
• Career Growth: Explore career growth opportunities within the company after two years.
• Various Discounts: Avail discounts on sports, culture, healthcare, childcare, electronics, and wellness.
• Pension Fund and Life Insurance: Contributions to your pension fund and life insurance.
• Referral Bonus Program: Attractive bonuses for successful referrals.
• Generous Vacation: 5 weeks of paid vacation.
• Global Travel and Group Life Insurance: Coverage for global travel and group life insurance.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.