When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Resiliency isn't just a job - it's a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day.

Are you ready to join the front lines of cyber resiliency, making a profound impact on the world's leading Fortune 500 companies? At Kyndryl, we're on a mission to ensure the continuity and resilience of our customers' critical business operations, even in the face of cyber disruptions. As Data Resiliency expert, you'll be at the heart of this mission, using cutting-edge technology to rapidly recover IT systems, and build a resilient infrastructure.

In this role, you'll be a guardian of business continuity. You'll apply our innovative resilience approach to identify risks, protect invaluable data, and facilitate prompt recovery in the event of a cyber incident. You will be managing our data backup services, providing our customers with a lifeline to their critical data when they need it most.

In Cyber Resiliency, you'll have the opportunity to dive into a wide range of tasks that keep our customers' digital environments resilient and protected. This includes assessing backup environments to detect pain points and transform them into opportunities for improvement. You'll ensure customer data remains secure and recoverable, all while providing essential business continuity services.

Your analytical and problem-solving ability will be critical as you monitor and analyze the pulse of our customers' data protection environment, constantly fine-tuning and optimizing for peak performance. Through automation and analytics, you'll diagnose issues and uncover causes, all while delivering incident recovery services that save the day. Imagine building and managing data centers that are not just lean and cost-effective but also unbreakable. You'll be at the forefront of creating the digital fortresses that our clients rely on to weather any storm. Additionally, you'll play a key role in preparing for new services and changes, overseeing the change process, and maintaining compliance with regulatory, legal, and professional standards.

Join us at Kyndryl, where you'll be part of a team that's defining the future of cyber resiliency. Your expertise will be pivotal in helping our clients thrive in an ever-evolving digital landscape. If you're passionate about protecting and recovering data, diagnosing and solving complex issues, and driving innovation in the world of IT resilience, this is the opportunity you've been waiting for. Elevate your career and be the hero our customers need in the face of adversity.

Your Future at Kyndryl
When you join Kyndryl, you're not just joining a company - you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles - we're invested in your journey.

Who You Are

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 10-12 Years of technical engineering & administration experience in backup cloud solution for Commvault & AWS native backup.
• Experience in Administer, maintain, and monitor Commvault Backup solution on-premises & AWS cloud.
• Hands on experience with Commvault Hyper Scale X appliances and proficient with IntelliSnap Backups.
• Comprehensive experience with troubleshooting L2/L3 Commvault issues.
• Analyze HSX libraries & organic growth of backup data, leading to efficient capacity management.
• Knowledge of Commvault features like deduplication, synthetic full, IntelliSnap, live sync, workflows & aux/dash copies.
• Good understanding of Commvault sub clients, storage policies, schedule policies and well versed with Commvault and AWS APIs.
• Good to have experience with deploying Commvault on AWS cloud.
• Good knowledge of AWS backup policies, backup types, workloads and liaison with vendors for technical issues / escalations.
• Good understanding of AWS VPC, Gateway, keys, tags, IAM, S3.
• Review Backup infrastructure & work on performance optimization and have setup Disaster recovery setup in Commvault and AWS backup.
• Understanding of ransomware in Commvault and AWS backup and work with internal teams & customers for any Backup & Recovery needs.

Preferred Technical and Professional Experience

• Bachelor's degree in computer science, related technical field, or equivalent practical experience.
• Good to have worked with ServiceNow & sound knowledge of ITIL processes.
• Knowledge in Agile methodology and JIRA/Confluence.
• Knowledge of encryption & network topologies.
• Knowledge of AWS Cloud, CFTs, Terraform.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.