JOB DESCRIPTION
Responsible for developing, driving and executing customer support programs required for Affiliate Sports Betting & Entertainment partnerships. Responsible for category plans with internal and external partners delivering sustainable long-term growth and consistently capturing additional market share. Accountable to achieve growth objectives for digital communication and engagement and drive overall business at the category level. Communicate with cross-functional stakeholders to ensure digital strategies align with business priorities. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
RESPONSIBILITIES
- Manage the marketing calendars, promotional calendars, and key performance measures
- Develop expert level knowledge of industry trends, current relevant and emerging industry players, and associated regulatory requirements of the category across market areas of operations
- Analyze data trends to make business informed decisions
- Collaborate with affiliate partners to deliver timely promotions and products
- Drive objectives by partnering with business teams to develop long-term category roadmaps to deliver a robust and engaging digital experience for customers
- Collaborate with cross-functional teams to drive digital traffic/engagement, enable a seamless and robust messaging experience
- Work closely with technology to identify and develop the proper tools, enhancements and system integration points that will allow digital customer messaging and engagement
- Develop and execute market level promotions to increase customer engagement
- Produce communications tools and marketing vehicles that drive category initiatives, in collaboration with marketing and digital teams
- Provide regular weekly reporting of defined business activity and metrics
- Negotiate favorable programs and costs while developing and maintaining strategic alliances with partners
- Travel to necessary trade shows/conference events to gain market insights and meet with vendors/affiliate partners to gain industry knowledge
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Want more jobs like this?
Get jobs in Cincinnati, OH delivered to your inbox every week.
QUALIFICATIONS
MINIMUM
- 3+ years of merchandising or retail operations experience
- 3+ years of digital marketing experience
- Any experience leading individuals and teams
- Demonstrated problem solving skills
- Strong analysis and critical thinking skills
- Strong negotiation skills
- Excellent oral and written communication skills
- Proficient in Microsoft Office products
- Understanding of basic business, accounting and math principles
- Bachelor's Degree
- Any product and project management experience
- 2+ years store management experience
- Preferred experience in Sports Betting, Online Gaming, Daily Fantasy Sports or Lottery industry