- Address all customer inquiries and complaints in a friendly and timely manner
- Assist the store manager with day-to-day store operations (e.g., store walks, huddles, close the loop calls, scheduling vacation relief) to achieve desired sales and EBITDA results
- Host department meetings to ensure department leaders and associates understand and support Friendly & Fresh operational best practices and store standards
- Lead, coach and teach other assistant store managers (Operations, Merchandising and Human Resources) in their roles and responsibilities and the performance of store duties
- Communicate all necessary information to store associates enabling them to effectively carry out their duties.
- Encourage department leaders and associates to identify improvement opportunities around Friendly & Fresh; empower them to work collaboratively to develop solutions and create implementation action plans
- Ensure effective training and department programs are in place to support and sustain new store initiatives
- Utilize key tools and metrics (e.g., customer comments, operating statement, score card, etc.) to evaluate store performance, recognize trends, and analyze operations to effectively reduce shrink, increase total store freshness, maximize sales/profits and exceed the customer's
- Analyze and manage store staffing and scheduling using forecasting tools and performance reports in collaboration with department leaders and the Human Resources assistant store manager
- Assist the store manager in conducting interviews, training associates and providing timely feedback to store associates on individual and department performance
- Ensure compliance with federal, state, and local laws and company policies
- Supervise and coach direct reports in the performance of their duties, complete performance reviews and provide feedback to direct reports
- Travel to stores to conduct store visits and assist in the overall day-to-day operations as needed
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum
- High School Diploma or GED
- Effective at leading teams
- Ability to recognize and protect highly confidential information
- Strong analytical skills
- Ability to lead and develop others
- Ability to handle stressful situations
- Effective interpersonal communication and customer service skills

Desired
- Bachelor's Degree
- Any experience with financial responsibility, including budget preparation and management
- Any experience as assistant store manager (e.g., in areas of Operations, Merchandising, or Human Resources)
- Any experience in retail management

ABOUT US

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!