JOB DESCRIPTION
Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Help to achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for department in absence of night department leader. Support the day-to-day functions of Grocery Operations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Adhere to all local, state, federal laws, safety and food safety regulations, and company guidelines.
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
- Train and develop associates on performance of their job.
- Create an environment that enables customers to feel welcome, important and appreciated by informing customers of specials, answering questions regarding products sold within the department and throughout the store and make suggestions about products.
- Develop and implement a department business plan to achieve desired results.
- Create and execute sales promotions and ensure merchandising standards are met throughout all areas of responsibility.
- Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the Grocery department.
- Operate register, handle money, process coupons and tender payment.
- Help control expenses for the department.
- Ability to bend, squat, kneel, and lift/carry objects up to 50 pounds throughout shift.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule appropriately for all price change activity.
- Perform price changes and ensure overall price integrity.
- Assist the night department leader with the inventory process.
- Train department associates on achieving and maintaining inventory/stocking, CAO and Key Retailing standards.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Operate equipment safely and efficiently.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Report all safety risks or issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
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QUALIFICATIONS
Minimum
- 18 years of age
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
Desired
- Management experience
- Grocery experience
ABOUT US
\n Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon. \n
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\n As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. \n
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\n Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. \n
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\n Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family! \n
ABOUT THE TEAM
The final rate of pay is determined at store level based on prior equivalent work experience.
To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.
Below is a list of some of the benefits we offer our associates.
Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave, and parental leave
- Mental and emotional support resources through our Employee Assistance Program
Financial Benefits:
- Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
- Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
- Potentially bonus eligible depending on varying criteria by location
- Associate discounts
Growth and Development Benefits:
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!