JOB DESCRIPTION

Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled
• Administer vaccines as needed
• Provide patient counseling and pharmaceutical care to customers
• Ensure pharmacies comply with all local, state and federal laws (including HIPAA)
• Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards
• Achieve a thorough knowledge of the trade area, its customers and its competition
• Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors
• Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy
• Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics)
• Follow procedures for handling pharmacy products from authorized sources
• Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately
• Establish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reports
• Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers
• Ensure all product returns are handled in a timely fashion and per company policy
• Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition
• Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use
• Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary
• Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

• Bachelor's Degree in Pharmacy
• Current state pharmacist licensure in good standing
• Effective oral/written communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

• 1 year of retail experience
• Second language (speaking, reading, and/or writing)

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through our Employee Assistance Program

• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Associate discounts

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career