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Sr. Digital Analyst - Adobe Customer Journey Analytics (CJA)

AT Kroger
Kroger

Sr. Digital Analyst - Adobe Customer Journey Analytics (CJA)

Blue Ash, OH

JOB DESCRIPTION

Define and implement the enterprise tag management strategy under the direction of the Behavioral Analytics Partner with cross-functional analytics domain teams to develop a self-service, capability-based approach to digital products reporting and insights. Define the processes for scalable, quick, and simple reporting and insights across the enterprise. Define and develop standards, best practices, and trainings that will empower data consumers to customize reports and discover insights that will lead to data-driven decisions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

- Manage and act as key advisor on Adobe Analytics, Power BI, and other reporting tools to systematically drive improvements to self-service reporting and insights

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- Empower business partners to gain deep insights and unlock new value through self-serve omnichannel analytics on entire customer journey
- Execute the strategy to improve speed to market for internal analytics insight requests, through a self-service, capability-based approach; demonstrate the ability to solve problems systematically
- Champion the creation and definition of reporting and insights standards and best practices; work to continuously improve processes and practices, leading change and innovation
- Partner with cross-functional teams to continually improve our capability to effectively measure and evaluate online behavior through business metrics and dimensions
- Support a data-driven culture, educating the digital organization on everyday use of data as a resource
- Develop and evolve training to empower stakeholders to develop an analyst mindset and build reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum
- Bachelor's Degree data analytics, statistics, marketing, related field or equivalent experience
- Any intermediate experience executing statistical methods and correlation analyses that show business-relevant results
- Any intermediate experience innovating and building new analytics capabilities that enable analytics to be better, faster and cheaper
- Any experience with commercial behavioral data, e-Commerce, navigation/path analysis, search, and testing methodologies
- 1 year of experience presenting AB test results, AB insights, and AB testing recommendations to stakeholders
- 5+ years of experience using Adobe Analytics or Power BI
- Demonstrated ability to present actionable insights to business stakeholders
- Knowledge of data wrangling, cleaning, and transforming techniques

Desired
- Any experience with Adobe Customer Journey Analytics, Adobe Experience Platform, Adobe Processing and Classification Rules, Adobe Variable and Metric Configuration
- Any experience using SQL, R, NoSQL, Hadoop or Python
- Any experience using other industry leading analytics tools for reporting and joining data

ABOUT US

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!

Client-provided location(s): Blue Ash, OH, USA
Job ID: kroger-107344
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Mental Health Benefits
  • Financial and Retirement

    • 401(K)
    • Pension
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

Company Videos

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