JOB DESCRIPTION

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. We accomplish this in many ways including, but not limited to, treating our customers/associates in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community and providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Promote trust and respect among the team
• Demonstrate a commitment to providing customer service that makes both internal and external customers feel welcome, important and appreciated
• Administer immunizations to customers following Kroger's standing orders/procedures and successfully provide clinical services
• Assist customers in locating and using personal care, nutrition, supplement, mobility and food products
• Dispense medication to customers pursuant to prescriptions following laws, regulations, policies/procedures and contractual/ethical standards
• Review prescriptions issued by prescribers to ensure accuracy and determine formulas and ingredients needed
• Verify new medication against existing medication and patient profiles to ensure that there are no drug or drug disease interactions prior to filling prescription
• Verify the work of the pharmacy technicians and interns, including the accuracy of all prescriptions assembled
• Compound medications using accepted standards/processes
• Assist the pharmacy manager with human resource roles, such as constructive advice, significant incident reports and huddles
• Support divisional, corporate and special promotions in consultation with the pharmacy manager
• Coach members of the Pharmacy team on executing medication dispensing processes, customer care initiatives and inventory control steps
• Follow all state and federal laws regarding annual personal licensing application/renewal
• Maintain established procedures for quality assurance, security of controlled substances and disposal of hazardous waste drugs
• Reinforce safety programs by complying with safety procedures and identify/correct unsafe conditions through risk assessments and establishing action steps to protect against robbery, theft and/or fraud
• Promptly report all customer/associate accidents to management
• Adjust personal schedule to staff the business unit's open shifts
• Comply with the provisions and agreements set forth in company policies and the union contract(s)
• Adhere to all company, local, state and federal laws and guidelines, including HIPAA fraud, waste and abuse (Medicare) and DEA procedures
• Must be able to perform the essential functions of this position with or without reasonable accommodation

• Must be a licensed pharmacist in good standing
• Bachelor's degree in pharmacy or PharmD

• Like job experience