LOGISTICS/OPERATIONS PLANNING LEADER

JOB DESCRIPTION

Responsible for managing the operations planning team with a focus on delivering workforce planning guidance. Work to identify opportunities of improvement within workforce utilization and service levels at our eCommerce fulfillment centers and for last mile delivery. Work with leadership and key business partners to recommend improvement strategies for the region. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Manage the Operations Planning team across various sites to grow the business and reduce transportation costs
• Manage key performance metrics and data reporting for the region
• Lead execution of planning test initiatives at fulfillment center site locations
• Develop initiatives to reduce non-productive time for warehouse employees and drivers
• Lead monthly supply review to identify gaps and continuous improvement opportunities
• Present data findings and process improvement opportunities to manager
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Maintain flexibility to work weekends on an occasional basis
• Travel independently up to 33% on a regular basis
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

• Bachelor's degree in data analytics, supply chain, logistics, industrial engineering, or a business-related field
• 2+ years of analytical experience with an emphasis on warehouse, fulfillment center, logistics, or transportation
• Ability to provide excellent customer service to both internal and external customers
• Excellent analytical skills
• Ability to delegate and follow up on assignments while striving for results
• Strong organization skills with ability to multi-task
• Proficient in Microsoft Office programs
• Ability to preserve confidentiality of information

• 2+ years of experience managing a team
• 3+ years of experience with planning or process improvement in a warehouse, fulfilment center, or transportation