KPF/SR MGR DIV SALES SUPPORT

JOB DESCRIPTION

Drive division engagement to support all KPF business lines in all divisions. Provide guidance to CEFP managers on how to promote retail financial services in a grocery environment. Provide leadership to implement programs that support the Our Promise Strategy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Provide leadership and inspiration for the entire CEFP manager team regarding successful sales strategies for retail financial services in enterprise stores
• Develop and implement acquisition and engagement plans that focus on the $500M+ OP budgets based on the KPF business plan/strategy
• Maintain a high level of knowledge of market trends relative to KPF products and services
• Collaborate with business line managers to create budgets and key performance targets for the KPF sales manager team
• Collaborate with F&E contacts on the prioritization of work for the CEFP managers as that role now has shared functionality
• Analyze data and identify trends, adjust strategies and tactics to achieve business results
• Maintain a working knowledge of regulatory compliance and staying current with developing changes within government regulations
• Facilitate solutions for questions and inquiries from division CEFP managers across all 20 divisions
• Direct the development of supporting strategies and programs in the areas of communication and incentives, reporting, training and sales support and the selling process/customer experience in the store
• Communicate and promote KPF initiatives and results to the division executive leadership teams
• Conduct division/market visits to understand local market trends, competition and collaboratively seek solutions and strategies with the KPF business lines
• Conduct training and information sessions for all new associate managers
• Bring feedback from the division back to KPF to incorporate into business strategy development
• Ensure CEFP team members have a working knowledge of all aspects and functions of KPF and a clear understanding of its alignment with the Our Promise Strategy
• Develop and maintain the CEFP manager onboarding process for new associates
• Prepare and facilitate a sales conference each year for all CEFP managers
• Travel up to 50% to meet with divisions/market visits and collaborate with divisions
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

• 5+ years of experience as a retail store manager
• 3+ years team leadership experience
• Any experience in leading new initiatives, drive change and adoption of new practices and procedures
• Proficient in use of Microsoft Office
• Proven ability to inspire and motivate people
• Excellent oral and written communication skills
• Strong analytical and quantitative skills
• Ability to think strategically and find new avenues of approaching tasks and challenges

• Bachelor's Degree
• 5+ years financial services experience with a focus in financial services
• Knowledge of financial services industry
• Prior management of sales teams