KPF/ANALYTICS MANAGER

JOB DESCRIPTION

Lead and coach the analytics team within Kroger Personal Finance (KPF). Collaborate with business line owners within the department as well as across different workstreams to develop tools to quickly identify areas of opportunities. Provide analysis, insights and recommendations to business line teams and executive leadership. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

RESPONSIBILITIES

• Develop strategic and innovative analytics/insights that illustrate, measure, and explore current/future practices
• Lead insights through data visualization and communication through technical/non-technical versions
• Partner with stakeholders to support project initiatives and develop analytics vision
• Communicate results and business impacts of insight initiatives to stakeholders
• Lead collection/delivery of insights in response to requests from leaders; produce innovative recommendations that align to strategic priorities to maintain competitive advantage based on industry insights
• Create and leverage algorithms to drive recommendations to leaders for key initiatives
• Oversee the data/report requests and prioritization process
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Travel up to 20% to divisions and General Office to support business needs/initiatives
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

• 2+ years of experience with database querying languages (SQL) and SAP Business Objects
• 2+ years of experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes
• 4+ years of experience in data analysis and/or reporting
• Experience with programming languages such as R or Python
• Proficient in Microsoft Office
• Knowledge of data wrangling and ability to make recommendations on solutions
• Strong problem solving, quantitative and analytical abilities

• Bachelor's Degree in business, business analytics, or related field
• Previous leadership experience
• Previous retail/supply chain experience
• Experience with Power BI