JOB DESCRIPTION
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
RESPONSIBILITIES
- Grocery Clerk helps customers discover new items or products they inquire about.
- Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
- Recommend grocery items to customers to ensure they get the products they want and need.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
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QUALIFICATIONS
Minimum Position Qualifications:
- Customer Service skills
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
- Customer Service skills
- Retail experience
ABOUT US
\n Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. \n
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\n As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. \n
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\n Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. \n
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\n Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family! \n
ABOUT THE TEAM
To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. Our associates receive comprehensive benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Based in Portland, Oregon with nearly 130 stores across the United States, Fred Meyer Jewelers offers employment opportunities in Sales, Store Management, District Supervision as well as opportunities in our division office in merchandise, store operations, marketing, eCommerce and administrative support. We are always searching for individuals who share our vision to be the jewelry of choice for all of life's occasions. If you want to deliver the friendliest jewelry experience, conveniently located where you already shop, you have found a home and the right opportunity with Fred Meyer Jewelers. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Below is a list of some of the benefits we offer our associates.
Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave and parental leave
- Mental and emotional support resources through our Employee Assistance Program
Financial Benefits
- Participation in a 401(k) plan, subject to certain eligibility requirements
- Group term life insurance eligible
- Eligible for commission and other incentives based on sales goals
- Associate discounts on jewelry and in host store
Growth and Development Benefits:
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
We want the best for our associates and customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!