JOB DESCRIPTION
Position Summary:
Provide equipment, refrigeration and HVAC maintenance, repair and support to assigned service calls. Assist with the development of technicians' knowledge, skills and abilities. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Drive independently to stores on a daily basis as assigned.
- Perform various preventive maintenance tasks and procedures, including audits.
- Perform repairs to systems.
- Maximize optimum performance of equipment by utilizing the applicable instrumentation or data.
- Navigate and investigate electronic controls interfaces.
- Assist with and perform various preventive maintenance tasks and procedures to buildings and equipment.
- Troubleshoot issues and repair equipment.
- Perform compressor, large motor and component replacement.
- Maintain an accurate and organized inventory of parts.
- Operate equipment, vehicles, powered industrial trucks and aerial lifts safely.
- Clean and maintain company service vehicles, if one is assigned.
- Orally communicate with store personnel regarding the proper use of equipment as it relates to repeat calls and overtime.
- Utilize company email system to send and receive messages.
- Properly complete all repair, labor, parts purchasing and usage documentation in a timely fashion.
- Comply with all department and company policies and procedures.
- Provide input to supervisor and management towards maintenance best practices.
- Audit registered store equipment identification lists.
- Assist other skilled trade technicians in repairs as requested.
- Provide feedback on performance reviews.
- Coach, mentor and train other technicians.
- Physical demands include, but are not limited to, high aptitude for standing and walking endurance, sitting while driving to various stores, lifting and carrying up to 70 pounds, pushing and pulling climbing ladders of various types, bending, squatting, and kneeling, and working in different temperatures inside and outside the store.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
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QUALIFICATIONS
- Experience reading engineering drawings, manuals and schematics
- Supervisory experience
- High school diploma or equivalent
- 7+ years' proven refrigeration/HVAC experience and satisfactory overall performance
- EPA Type 2 Certification
- Basic knowledge of Microsoft Office
- Advanced technical training or related technical certifications
- Ability to use and instruct others in the use of control manufacturer software
- Must hold and maintain a valid driver's license
- Ability to work a flexible schedule, including nights, weekends, holidays and overtime when necessary
- Demonstrated mentoring and training experience
ABOUT US
\n Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we're proudly serving QFC customers in 59 stores throughout the Washington and Oregon. \n
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\n As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. \n
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\n Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. \n
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\n Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our QFC family! \n
ABOUT THE TEAM
To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.
Below is a list of some of the benefits we offer our associates.
Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave, and parental leave
- Mental and emotional support resources through our Employee Assistance Program
Financial Benefits:
- Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
- Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
- Potentially bonus eligible depending on varying criteria
- Associate discounts
Growth and Development Benefits:
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!