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DRUG-GEN MDSE/ASST DEPT LEADER

AT Kroger
Kroger

DRUG-GEN MDSE/ASST DEPT LEADER

Colorado Springs, CO

JOB DESCRIPTION

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Drug/GM department. Support the day-to-day functions of Drug/GM operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store; promote trust and respect among associates

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- Communicate company, department, and job specific information to associates; collaborate with associates and promote teamwork to help achieve company/store goals; promote Our Brands to customers
- Develop adequate scheduling to manage customer volume during hours of operation
- Develop associates on performance of their job and participate in the performance appraisal process; establish performance goals for department and empower associates to meet goals
- Adhere to all local, state and federal laws, and company guidelines
- Create an environment that enables customers to feel welcome and appreciated by answering customer questions
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about; inform customers of Drug/GM specials
- Develop and implement a department business plan to achieve desired results; monitor and control expenses for the department
- Understand the store's layout and be able to locate products; create and execute sales promotions
- Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Drug/GM
- Implement the period promotional plan for the department; stay current with present, future, seasonal and special ads
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
- Train department associates on inventory/stocking and Computer Assisted Ordering (CAO); plan, organize, and supervise the inventory process
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents; report all safety risks, or issues, and illegal activity, including robbery, theft or fraud to store management
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills

Desired
- High School Diploma or GED
- Any management/Drug-GM/retail experience
- Second language (speaking, reading and/or writing)

ABOUT US

\n Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. \n
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\n As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. \n
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\n Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. \n
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\n Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family! \n

ABOUT THE TEAM

Jobs at King Soopers: To supportand reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

Below is a list of some of the benefits we offer our associates.

Health & Well-being Benefits:
  • Health care benefits
  • Paid time off such as vacation, sick leave, and parental leave
  • Mental and emotional support resources through our Employee Assistance Program

Financial Benefits:
  • Participation in a 401(k) plan, subject to certain eligibility requirements
  • Group term life insurance eligible
  • Eligible for an annual bonus based upon company performance
  • Associate discounts

Growth and Development Benefits
  • Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
  • Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

Client-provided location(s): Colorado Springs, CO, USA
Job ID: kroger-89147
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Mental Health Benefits
  • Financial and Retirement

    • 401(K)
    • Pension
    • Financial Counseling
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

Company Videos

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