JOB DESCRIPTION
Interact with the customer within and outside of the adult beverage department. Help customers make informed decisions in their shopping experience. Plan, organize, train and direct Adult Beverage department clerks; perform production and customer service functions; maximize store sales and profits. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Engage the customer with a smile and friendly welcome.
- Develop a relationship with customers and get to know them on a first name basis when possible.
- Assist customers in finding the adult beverage they are looking for or make suggestions.
- Assist customers in pairing wines with food or with their party needs.
- Be familiar with the adult beverage sections and assortment to be able to act as a guide to customer questions and suggestions.
- Conduct a minimum of 2 tastings time a week (recommended for Friday, Saturday and Sunday during Prime Time).
- Take customer special orders and communicate with customer about availability and Delivery date; follow the company customer request procedures in receiving and ringing up request.
- Conduct daily department walk to ensure standards are in place.
- Execute the Weekly Display Plan.
- Maintain accurate ad shelf signs, merchandising signs and Point of Sale (POS) in clean, attractive condition.
- Order and maintain adequate inventory for ad and display support; follow financial cost billing guidelines to limit shrink.
- Maintain Planograms
- Communicate weekly sales opportunities to the grocery manager.
- Keep department clean, organized and safe.
- Maintain Accurate Pricing and Accurate Computer Assisted Ordering entries.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
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QUALIFICATIONS
Minimum
- Willing to work weekends and holidays.
- Minimum 21 years of Age.
- Past work record reflects dependability and integrity.
- Understand all key components of department operations.
- Knowledge of applicable laws and regulations related to employment practices, safety and State Adult Beverage Laws.
- Qualified and able to operate power machinery and work with various job tools.
- Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
- Effective written and oral communication skills.
- Demonstrated ability to make intelligent decisions quickly
- Ability to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
- Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest and percentages.
Desired
- Grocery retail work experience and/or backup manager experience.
- Understanding of all key components of department operations.
ABOUT US
\n Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. \n
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\n As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. \n
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\n Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. \n
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\n Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family! \n
ABOUT THE TEAM
Jobs at King Soopers: To supportand reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.
Below is a list of some of the benefits we offer our associates.
Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave, and parental leave
- Mental and emotional support resources through our Employee Assistance Program
Financial Benefits:
- Participation in a 401(k) plan, subject to certain eligibility requirements
- Group term life insurance eligible
- Eligible for an annual bonus based upon company performance
- Associate discounts
Growth and Development Benefits
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!