JOB DESCRIPTION
Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation
- Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
- Assist store manager with developing action plans/communications to associates on Associate Insight survey results
- Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
- Role model/demand a highest level of customer service & solve associate/customer issues/concerns
- Manage total store operations in store manager's absence
- Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
- Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution
- Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)
- Analyze/ respond to competitive landscape within district/division
- Demonstrate inclusionary leadership; expect inclusive behavior from associates
- Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans
- Promote/support strong relationships with local community organizations in store's surrounding area
- Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
- Communicate necessary information to associates to help them effectively carry out duties
- Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs
- Assist store manager in staffing, reducing turnover & increasing retention
- Provide timely individual/department performance feedback to department heads & associates
- Assist with labor management & supply costs on a daily basis to meet customer service/financial targets
- Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
- Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential functions of the position with or without reasonable accommodation
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QUALIFICATIONS
Minimum
- High school diploma/GED
- 1 year of experience as department manager, service manager, or equivalent experience
- Store manager/district manager or direct manager approval
Desired
- Retail management experience & knowledge of all aspects of store operations
- Staff supervisory experience
ABOUT US
\n Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. \n
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\n As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. \n
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\n Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. \n
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\n Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family! \n
ABOUT THE TEAM
Jobs at King Soopers: To supportand reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.
Below is a list of some of the benefits we offer our associates:
Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave, and parental leave
- Mental and emotional support resources through our Employee Assistance Program
Financial Benefits
- Participation in a 401(k) plan, subject to certain eligibility requirements
- Group term life insurance eligible
- Eligible for an annual bonus based upon company performance
- Potential eligibility for restricted stock
- Associate discounts
Growth and Development Benefits:
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!