At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
JOB POSITION : SALES SUPPORT , INSIDE
Reports To: Sales Support Manager
The Sales Support position is one that rolls up under the Inside Sales umbrella and primarily handles quoting SP22R (Inspection Repairs) and SP25 (Parts) opportunities. In this position you will be responsible for researching parts pricing; both with internal resources and external vendors. Commercial parts research will also be required. Maintaining strong communication will be key in an effort with the Inside Sales Representative to produce accurate quotes for a timely delivery to the customer. Prospecting calls and answering customer call ins will be secondary job tasks to be performed by the Sales Support individual. An individual in this position will need to be an effective communicator, team player, and someone ready to take direct ownership of their personal development.
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What we offer:
Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Ask us for details!) Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!
Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service
Holidays: 10 paid holidays per year
Principal Responsibilities:
- Handles quoting inspection repair and part opportunities
- Researching part pricing with internal resources and external vendors
- Commercial parts research
- Prospecting calls and answers customers call
Education: Bachelor's degree preferred
Experience: Past work experience within industrial service is preferred. Must have a basic understanding of mechanical, electrical and machinery principals and be willing to work hands on with the service branches. Good verbal, written, computer, and customer service skills are a must.
Personnel needed to meet current business volume
0.5% commission on all orders sold by Inside Sales Representative you quote for
*KCN
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.