At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
JOB DESCRIPTION
Sales Lead Development Representative (SLDR)
REPORTS TO: Sales and Operations Development Manager
What we offer:
Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Ask us for details!) Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!
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Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service
Holidays: 10 paid holidays per year
PRINCIPAL RESPONSIBILITIES:
- Manage, prequalify, and forward Chat Window leads generated from our AME industrial equipment website pages to local sales consultants.
- Immediately respond and prequalify leads generated from the following inbound lead sources: Crane Advisor, Build and Quote, Call Center, Partner Programs, Web form submissions, Live Demo requests and other inbound lead development programs.
- Consult with customers regarding suitable lifting applications and answer technical questions.
- Collaborate with sales management and sales consultants for outbound customer segment lead generation opportunities.
- Outbound prospecting utilizing paid leads database, digital and social media platforms and existing customers CRM database.
- Maintains daily activities in customer relationship management tools by tracking calls, emails, and interactions with customers during lead development process.
Requirements:
- Bachelor's degree, technical studies, or related practical experience
- Experience with CRM tools is a plus.
- Well organized and must have excellent PC, written and verbal communication skills.
- Basic understanding of electrical and/or mechanical principles would be an asset.
- *KCN
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.