Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

JOB Duties: The Parts Analyst is expected to assist in all aspects of a crane owner's parts needs, and facilitate the expansion of the relationship by offering the full range of products and services the company offers. Requires interface with many different departments in order to provide superior customer technical support in a very fast and demanding environment.

Specific responsibilities include but are not limited to:

• Keep track of all new projects through EPDM and track the possible spare parts associated with them.
• Prepare spare parts packages with project management to meet customer requests.
• Process PO's, place orders using SAP.
• Track any delivery concerns and keep customer updated
• Work with the customer as a front line on any issues they may have.
• Respond to customer requests for quotes in a timely manner, via phone or email.
• Quote part requests, using Crane manuals, drawings, customer descriptions to verify correct part.
• Execute any quality requirements working closely with purchasing, quality, and engineering departments.
• Work with warehouse to ship the correct parts in a timely manner.
• Aid in any off hour requests from customers.
• Assist service group as needed.

JOB Qualifications: Successful candidate must have strong technical background with the ability to read mechanical drawings and wiring schematics. Must be self-motivated, creative and organized with the ability to manage multiple projects simultaneously. Must have a positive attitude and true willingness to help the customer. Must be an excellent communicator and work with others in a true team environment. Must have a strong ability to research and problem solve. Prior experience in the overhead crane knowledge is a plus. Computer literate with all Microsoft Office programs. Technical degree or equivalent experience preferred.

*KCN

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.