At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Position Title: Inside Sales Agreement

What we offer:

Benefits: Medical Plan (You can reduce your deductible by participating in our Wellness Program for 2024. Employees will then have the option to potentially get their medical benefits at no cost in 2025. Ask us for details!) Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

• Meeting assigned sales targets for agreement-based services and new business development

• Taking existing funnels from vacant territories and closing open offers to new agreement customers.
• Calling customers from a list of target accounts provided by Sales and Operational Development Manager or developed by the vacant representative to further pursue new agreement.
• Conduct frequent and regular follow up contact for all open sales cases. Assign any sales cases that require customer site visits to the designated sales resource.
• Maintain customer and contact information in the CRM software, as required. Ensure strict compliance with all requirements of the Contract Retention policy.
• Qualify all new prospects for credit worthiness. Check D&B ratings and obtain credit application, if appropriate. Obtain tax-exempt certificate, if required.

• Maintain the sales funnel according to the established KPI's (Key Performance Indicators) for Funnel Quality Reporting. Provide other reports to management as requested.
• Primary activities include:

• Calling customers
• Adjusting sales offers
• Acquiring necessary forms for customer set up

• Maintaining CRM funnel quality
• Prepare or assist in developing price estimates for agreement using established worksheets, guidelines, and input from the agreement specialist department.
• Assist in other customer relations or collection efforts. It may be required to support in customer collection issues or other customer relationship management.
• Other duties as assigned by supervisor.

• Good written and verbal communication skills.
• Good PC skills.
• Prior experience with cranes is a plus.

• Bachelor's degree or Associate's degree preferred however, prior equivalent experience and training will be considered in lieu of formal degree.
• Minimum of two (2) years' experience in service-related sales preferred however equivalent education, experience and training will be considered.
• Must have demonstrated leadership experience.
• A basic understanding of mechanical and electrical principles.

• Experience meeting monthly minimum sales quotas and CRM funnel size