Administer the day-to-day Riskonnect system database, certificate of insurance requests, claim assignments/triage and assist Risk Management team in administrative tasks vital to protection of Kohl's interest in handling, investigating and evaluating liability and to protect the interest of Kohl's.
ACCOUNTABILITIES
RISKONNECT SYSTEM ADMINISTRATION
- Administer database user controls to provide assurance that claims are entered completely and accurately and that only valid claims are processed
- Administer security privileges and access roles ensuring appropriate and applicable to job requirements as assigned.
- Evaluate and complete database requests for changes, updates and reports for Risk Management and key business stakeholders, as assigned.
- Communicate and develop Riskonnect functionality requests based on internal Risk Management and internal stakeholder needs, as approved by Manager, Risk Services.
- Evaluate incoming incidents for critical triggers and assign to claims coordinators or analysts.
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CERTIFICATES OF INSURANCE
- Analyze incoming requests for COIs and complete requests in compliance with insurance program and contractual requirements.
ASSIST IN ADMINISTERING PENDING GENERAL LIABILITY CUSTOMER INJURY CLAIMS
- Supports investigations with compiling facts and documents such as video, incident reports, photos and other facts.
- Process incoming mail, hotline requests and inbox requests.
- Administer customer incident settlement payments and correspondence (letters of rep and coupon letters), etc.
ASSIST IN ADMINISTERING PENDING WORKERS COMPENSATION INJURY CLAIMS
- Support investigations with compiling facts and documents from stores and other resources related to WC incidents
- Process incoming mail, hotline requests and inbox requests
- Administrator workers compensation payment requests and other correspondence as needed
- Assist with subrogation tracking and follow-up.
OTHER RESPONSIBILITIES
- Supports Risk Management (General Liability, Safety, Worker's Compensation and Risk Services) with initiatives, projects, or other work, as assigned
QUALIFICATIONS
REQUIRED
- Proficient working with database and processing software, Excel, Word and similar systems
- Proficient problem solving, critical thinking and analytical skills
- Excellent time management and organization skills
PREFERRED
- Retail experience
- Experience using RisKonnect or other RMIS
- Associate's Degree or equivalent experience
Pay Starts At: $0.00