About the Role

As Liability Analyst, you will compile facts and investigate customer injury claims to evaluate and negotiate resolution of complex non-litigated liability claims (moderate to highly severe injuries) to protect the interests of the company.

What You'll Do

• Correspond with claimants, witnesses, internal partners to document event statements
  
• Investigate and verify customer injury statements and facts, compiles evidence, video and claim data to document according to written procedures
  
• Conduct recorded statements from claimant and as needed, witnesses
  
• Evaluate liability based on verifiable and disputed evidence to create action plan

• Minimum 2-4 Years related claims experience and experience adjusting general liability claims
  
• Working knowledge of general liability insurance
  
• Proficient experience in investigations, resolution of injury complaints including negotiation and settlement
  
• Must have good presentation, written and oral communication skills
  
• Must be able to multitask, be well organized and detail oriented
  
• Proficient working with database and processing software, Excel, Word and similar systems
  
• Must have strong analytical, problem solving, critical thinking and negotiating skills
  

• Bachelor's degree or equivalent experience
  
• 3+ years of multi-state or national experience for an Insurance carrier and/or self-insured company
  
• Knowledge of medical terminology and procedures
  
• Professional designation in claims and/or insurance
  
• Experience using RisKonnect or other RMIS
  
• Retail experience
  

• Ability to travel infrequently