Implementation Planner

About the Role

As an Implementation Project Planner, you will lead project execution for larger scale company wide initiatives. Deliver projects that drive sales, improve process efficiency and support consistent execution in all stores. Build cross-functional partnerships and alignment across projects and departments. Develop and grow business relationships vital to the success of the project. Influence business partners and gain support on project expectations.

What You'll Do

• Effectively Communicate
• Develop communication in support of key initiatives that have broad impact across the organization
• Set and continually manage project expectations with key stakeholders
• Understand audience and communicate difficult/sensitive information accordingly
• Audits communication tools to ensure consistency, accuracy and timeliness
• Evaluates communication through store and partners We're Listening and Hindsight meetings.
• Recommends and implements enhancements based on feedback
• Inform leadership on project status and critical issues affecting execution/success
• Project Planning
• Determine project approach and provide recommendations to move project decisions forward
• Lead project status meetings to keep partners aligned on goals, determine actionable next steps, and actively problem solve challenges with appropriate partners
• Leverage subject matter experts to support key aspects of project
• Turn over completed project to others by agreed upon timeline
• Responsible for updating project plans and communication documents
• Process Improvements
• Gather feedback to ensure projects are progressing on time and meeting expectations
• Set standards and planning approach for the initiative
• Lead efforts in improving customer and associate experience
• Determine feasibility of project requests and recommends approach and prioritization
• Recommend innovative solutions to drive the business forward.
• Remain on the forefront of emerging industry practices
• Additional tasks may be assigned

• Responsible for the project management aspects of new business strategy rollouts
• Facilitate collaborative meetings with corporate partners to work through details.
• Create, edit and evolve the project plans, process, timelines, supporting documents and aligning business partners throughout process
• During execution, manages and responds to all operational issues/concerns the stores may encounter in a timely manner and expedites resolution
• Lead project status meetings to keep partners aligned on goals, determine actionable next steps, and actively problem solve challenges with appropriate partners
• Turn over completed projects on time and within budget.
• Conducts detailed business process analysis, gathers hindsight feedback and pushes process improvement thru the pipeline to ensure efficiencies for future rollouts
• Travel required

• 1-3 years experience in operations, stores, budgeting, forecasting or reporting
• Strong analytical, planning and organization skills
• Advanced decision-making, leadership or communication skills
• Strong knowledge of Excel/PC spreadsheet functionality
• Strong verbal and written communication skills and ability to communicate at all levels.

• Proven project management skills with ability to multitask
• Ability to work as a part of a team & interact effectively with others
• Retail experience or retail operations business acumen
• Special Requirements
• On-call responsibility and flexible schedule as needed to support business operations.
• Travel