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Full-Time Stockroom Operations Lead

AT Kohl's
Kohl's

Full-Time Stockroom Operations Lead

Harrisburg, PA

About the Role

As Operations Lead you will be an expert in all operational, point of sale and service processes focused on consistent execution. You will deliver excellent customer service and operational efficiency.

What You'll Do

  • Execute sound operational processes including receiving and processing product, stockroom operations and omni channel fulfillment
  • Drive accuracy through completion of all required business directives such as merchandise disposition practices
  • Maintain appropriate levels of product on the sales floor through floor replenishment as necessary based on sell through and seasonal changes
  • Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

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  • Follow and ensure others follow all product protection standards, guidelines and company policies implemented to minimize product loss
  • Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards as directed by store leadership
  • Support and partner with other associates on merchandising incoming product focusing on customer experience

  • All Lead roles at Kohl's are responsible for:
    • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
    • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
    • Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
    • Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
    • Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
    • Accomplishing multiple tasks within established timeframes
    • Training, monitoring and reinforcing company policies, procedures, standards and guidelines
    • Maintaining adherence to company safety policies for the safety of all associates and customers
    • Other responsibilities as assigned


    What Skills You Have

    Required
    • Must be at least 18 years of age or older
    • Flexible availability, including days, nights, weekends, and holidays
    • Strong verbal/written communication and interpersonal skills
    Preferred
    • Retail or service industry experience

    Pay Starts At: $15.55

    Client-provided location(s): Harrisburg, PA, USA
    Job ID: kohls-10486_KLHKUSR383877
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Long-Term Disability
      • HSA
      • On-Site Gym
      • Pet Insurance
      • Short-Term Disability
      • FSA
      • HSA With Employer Contribution
      • Mental Health Benefits
    • Parental Benefits

      • Adoption Assistance Program
      • Family Support Resources
      • On-site/Nearby Childcare
      • Fertility Benefits
      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Adoption Leave
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Casual Dress
      • On-Site Cafeteria
      • Company Outings
      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
    • Financial and Retirement

      • 401(K) With Company Matching
      • Relocation Assistance
      • Financial Counseling
    • Professional Development

      • Leadership Training Program
      • Associate or Rotational Training Program
      • Tuition Reimbursement
      • Mentor Program
      • Access to Online Courses
      • Lunch and Learns
      • Promote From Within
      • Shadowing Opportunities
      • Internship Program
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program

    Company Videos

    Hear directly from employees about what it is like to work at Kohl's.