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Full-Time Loss Prevention Officer

AT Kohl's
Kohl's

Full-Time Loss Prevention Officer

Toledo, OH

Hourly rate based on experience, minimum starting rate of $13.30 Conducts surveillance and apprehension of external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines. Monitors customer and associate activity in the store to prevent potential theft of Kohl's assets. Assists in monitoring store compliance with Kohl's policies and procedures on theft deterrence, safety and operational controls. Implements and promotes store awareness programs addressing theft, safety and operational controls.

ACCOUNTABILITIES

INTERNAL AND EXTERNAL THEFT DETERRENCE AND AWARENESS

  • Monitors customer and associate activities in the store for potential theft of Kohl's assets. Takes appropriate action to prevent theft; apprehends individuals engaged in theft activity when prevention is not effective

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  • Conducts surveillance and apprehension of external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines
  • Assists in internal theft investigations in compliance with Kohl's Ethical Standards and Apprehension Guidelines
  • Accurately completes all statistical and incident reports. Maintains all apprehension and investigation records according to Kohl's standards
  • Develops and maintains knowledge and use of CCTV surveillance equipment
  • Performs other duties as assigned.Examples may include, but are not limited to: assisting in loss prevention activities in other stores, attending court hearings on Kohl's behalf, collecting public record information from local law enforcement agencies, assisting in the preparation and taking of inventory, USA counts and processing known theft markdowns

  • OPERATIONAL, SHORTAGE AND SAFETY CONTROLS AND AWARENESS
    • Assists in monitoring store compliance with Kohl's policies and procedures relating to theft deterrence, safety and operational controls, as assigned by Supervisor.Informs Supervisor and Store Management of shortage control opportunities
    • Participates in raising awareness to shortage control and loss prevention programs through implementation of and participation in Shortage Control and Safety Meetings, new hire orientation for associates and regular touchbases with store associates
    • Maintains a working knowledge of the store's alarm system and EAS system
    • Performs other duties as assigned.Examples may include assisting in the preparation and taking of inventory, USA counts, and processing known theft markdowns

    QUALIFICATIONS

    REQUIRED
    • Adheres to Kohl's policies and procedures and maintains high ethical standards
    • Maintains attendance and dress code according to Kohl's standards
    • Engages in effective dialogue with LP Supervisor, DLPM, and Store Management team

    PREFERRED
    • Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement preferred
    • Demonstrated ability to make decisions in stressful situations.
    • Strong verbal and written communication skills, basic math and reading skills and legible handwriting
    • Ability to spend up to 100% of working time moving around the store, including stock storage areas, office areas, and the selling floor. Physical activities include bending, stooping, lifting, climbing, standing, and reaching on a frequent basis.Associate must be capable of detaining theft suspects

    Pay Starts At: $13.30

    Client-provided location(s): Toledo, OH, USA
    Job ID: kohls-10486_KLHKUSR380022
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Long-Term Disability
      • HSA
      • On-Site Gym
      • Pet Insurance
      • Short-Term Disability
      • FSA
      • HSA With Employer Contribution
      • Mental Health Benefits
    • Parental Benefits

      • Adoption Assistance Program
      • Family Support Resources
      • On-site/Nearby Childcare
      • Fertility Benefits
      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Adoption Leave
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Casual Dress
      • On-Site Cafeteria
      • Company Outings
      • Commuter Benefits Program
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
    • Financial and Retirement

      • 401(K) With Company Matching
      • Relocation Assistance
      • Financial Counseling
    • Professional Development

      • Leadership Training Program
      • Associate or Rotational Training Program
      • Tuition Reimbursement
      • Mentor Program
      • Access to Online Courses
      • Lunch and Learns
      • Promote From Within
      • Shadowing Opportunities
      • Internship Program
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program

    Company Videos

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