Performs maintenance and handyman services in our Kohl's stores ensuring Company Brand Standards are maintained. Performs all work in a quality manner following all safety rules and regulations. Responsible for meeting budgets and communicating effectively with both internal and external customers.
ACCOUNTABILITIES
GENERAL MAINTENANCE
○ Responsible for timely and accurate completion of work orders as assigned by supervisor
○ Ensures all necessary material and tools to perform daily work are available and kept in good condition (Kohl's provides all needed tools)
○ Performs Interior Store Repair and Maintenance as assigned by Territory Facilities Manager with a focus on Door (interior and exterior) and Plumbing (faucet, toilet, hot water heater, etc.) repair
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○ Performs Interior Lighting and Electrical repairs including but not limited to
lamp/ballast replacement, minor outlet repairs, once per year 90 minute emergency light testing and repairs, etc.
○ Proficient in other Interior Repair and Maintenance items including but not limited to flooring, carpet, tile, patch and paint, carpentry, laminate, wallpaper, fixture, and stroller/ cart, and cleaning equipment repairs
○ Performs exterior maintenance of building including but not limited to low elevation (can be reached with a 12ft ladder), building painting, curb/ramp painting,
power-washing, and minor Common Area Maintenance repairs of landscaping, signage, and concrete/asphalt
IDENTIFY MAINTENANCE ISSUES
Assists stores with Housekeeping problem solving with suggested solutions for Store Associate teams and Contract Cleaning providers to increase CLEAN presence in stores.
○ Communicates safety and cleanliness issues and action plans to resolve with Store Management and Territory Facilities Manager
○ Identifies Interior and Exterior maintenance issues that need resolution by exterior vendors and enters those issues into Web Based Facilities Management program for assignment and completion
○ Communicates recaps regularly to Territory Facilities Manager and/or Store and District Managers of stores visited, wins/opportunities found, as well as issues resolved on store visits. Communication may be verbal or email
QUALIFICATIONS
REQUIRED
○ Ability to work independently without direct face to face
○ Ability to effectively communicate with multiple levels in Store organization verbally and written
○ Proficient in Microsoft Word, Excel, navigation of websites and able to utilize new computer systems, including smartphones
○ 2-4 years of prior maintenance work with a strong focus in Door, Plumbing, Electrical / Lighting, and Handyman Services
○ Prior retail or office building maintenance experience
○ Familiar with General Maintenance tools and tasks
PREFERRED
Ability to repair a variety of other interior/exterior issues as assigned by Supervisor including equipment and CAM items
SPECIAL
○ Moderate lifting - 25 to 50lbs on a regular basis
○ Ability to travel up to 100% of the time with some overnight stays based on store schedule/location
○ Ability to climb/work on ladders up to 12ft in height in order to address lighting, painting, etc. issues
○ Valid driver's license with a currently registered vehicle