About the Role What You'll Do
Manage and implement the work order management software (eSupport) for the facilities and implementation teams. Coordinate and administer any changes or updates in the system that are needed from the team. Analyze and optimize workflows related to work order management. Want more jobs like this? Get jobs in Menomonee Falls, WI delivered to your inbox every week.
By signing up, you agree to our Terms of Service & Privacy Policy . Provide training on the use of the work order management system and any updates as needed. Monitor system performance and identify areas for improvement. Prepare and deliver reports on work order metrics and performance. Collaborate with stakeholders to gather requirements and feedback for system enhancements. Provide additional support for the Landlord CAM team working on billing reconciliations, lease review, dispute resolution, audits and budgeting. Develop communication in support of key initiatives that have broad impact across the organization Set and continually manage project expectations with key stakeholders Understand the audience and communicate difficult and sensitive information accordingly Audit communication tools to ensure consistency, accuracy and timeliness Evaluate communication through "We're Listening" and "Hindsight" meetings Communicate and collaborate with leadership and vendor executives on status, issues and decisions to influence outcomes Drive integrated planning and working sessions to build project strategy Develop, execute and manage complex project plans Determine project approach and provide recommendations to move project decisions forward Lead project status meetings with partners to align on goals, determine actionable next steps, actively problem solve challenges and drive decisions Update project plans and communication documents Gather feedback to ensure projects are progressing on time and meeting expectations Lead efforts in improving customer and associate experience Determine feasibility of project requests and recommends approach and prioritization Additional tasks may be assigned What Skills You Have Required
Bachelor's degree or equivalent experience 1-3 years experience in operations, facilities, budgeting, analytics, forecasting or reporting Strong analytical, planning and organization skills Advanced decision-making, leadership or communication skills Excellent knowledge of Excel/PC spreadsheet functionality and Google suites Strong verbal and written communication skills Ability to communicate at all levels Preferred
Proven project management skills with ability to multitask Ability to work as a part of a team and interact effectively with others Retail experience or retail operations business acumen Special Requirements
On-call responsibility and flexible schedule as needed to support business operations Travel Client-provided location(s): Menomonee Falls, WI 53051, USA
Job ID: kohls-10486_KLHKUSR401014
Employment Type: Other
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Perks and Benefits Health and Wellness Health Insurance Dental Insurance Vision Insurance Life Insurance Long-Term Disability HSA On-Site Gym Pet Insurance Short-Term Disability FSA HSA With Employer Contribution Mental Health Benefits Parental Benefits Adoption Assistance Program Family Support Resources On-site/Nearby Childcare Fertility Benefits Birth Parent or Maternity Leave Non-Birth Parent or Paternity Leave Adoption Leave Work Flexibility Flexible Work Hours Remote Work Opportunities Hybrid Work Opportunities Office Life and Perks Casual Dress On-Site Cafeteria Company Outings Commuter Benefits Program Vacation and Time Off Paid Vacation Paid Holidays Personal/Sick Days Leave of Absence Financial and Retirement 401(K) With Company Matching Relocation Assistance Financial Counseling Professional Development Leadership Training Program Associate or Rotational Training Program Tuition Reimbursement Mentor Program Access to Online Courses Lunch and Learns Promote From Within Shadowing Opportunities Internship Program Diversity and Inclusion Employee Resource Groups (ERG) Diversity, Equity, and Inclusion Program Company Videos Hear directly from employees about what it is like to work at Kohl's.
