Lobby Receptionist
Work Mode: Onsite
Location: Onsite - Kohler, WI
Opportunity
A Lobby Receptionist I plays a significant role in ensuring a safe, secure, and friendly environment by enforcing security policies and being responsible for safeguarding Kohler Co. and the Kohler brand. This position will perform a variety of receptionist responsibilities and security duties. These will include general receptionist tasks, including greeting visitors coming to Kohler Company, scheduling meetings and other related security duties. Security duties will include checking employee badges for admittance to the building, approving property passes, badge making, access card requests, camera checks, as well as other special projects assigned.
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Specific Responsibilities
- Register all vendors, visitors, and service personnel entering Kohler Company through the Main Office or Human Resource Building.
- Responsible for the protection, safeguarding, and security of personnel, customers, visitors, and assets.
- Responsible for monitoring and authorizing entrance and departure of associates, visitors and other persons to guard against theft and maintain security of the premises.
- Responsible to greet visitors, provide assistance or refer them to an appropriate company representative.
- Contact and communicate with appropriate corporate associates for instruction and disposition of vendor’s requests when asking to contact Kohler Co. personnel. Coordinate and control vendor use of lobby telephones, when calling personnel in other areas of the company.
- Direct approved service personnel to appropriate areas of the company. Notify Security Gate personnel when in-plant driving is required.
- Direct visitors to requested Kohler Co. personnel within approved company guidelines.
- Record, control, and follow-up on all visitors and vendors allowed into plant areas. Ensure they have returned to the lobby and account for all visitor badges issued each day.
- Serve as an information center for visitors and employees regarding security procedures relating to access control, parking, and other related security practices. Be aware and report any actual or potential problems to a supervisor.
- Perform confidential work such as typing incident reports, badge making, access card requests, and camera checks.
- Monitor/inspect property leaving Kohler Co. premises.
- Filling, photocopying and distribution of materials and reports, as needed.
- Maintain the Main Office Lobby space keeping it organized and keeping the SOP up to date.
- Perform various other duties assigned.
Skills/Requirements
- High School Diploma or G.E.D. with excellent communication skills; prior Kohler Co. experience is preferred.
- Excellent customer service skills.
- Ability to process, track and control a vast number of vendors and visitors daily.
- Proficient in Microsoft Office products, (Word, Excel, Outlook, PowerPoint)
- Strong Organizational skills are required.
- Previous Security experience preferred
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Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.