Facilities Coordinator

Work Mode: Onsite

Location: Onsite - Kohler, WI

Opportunity

To coordinate and provide equipment and facility set-up for meetings, conferences, and dedicated events; provide customer service to building patrons; monitor facility uses and ensure conformance with policies and procedures; perform facility maintenance and cleaning; interface with janitorial vendors on daily requirements; perform related work.

Specific Responsibilities

• Interprets event documents and diagrams to decide event needs; prioritizes work sequencing and order of task completion considering current and future meeting room usage and decides equipment to remain; identifies or predicts problems and takes corrective action.
• Provides customer service and communicates with facility users to ensure event needs are met; assesses and resolves customer complaints. Aids customers and visitors with directions and information about events. Uses feedback to report program success and customer satisfaction.
• Performs minor facility and equipment maintenance and cleaning; inspect function and cleanliness of facility; assist in janitorial vendor registration and product needs; coordinates basic equipment repairs, coordinating Campus maintenance groups; performs special projects assigned.

Skills/Requirements

Technology Skills

• Proficient with Microsoft Office products (Excel, Word, and Outlook).
• SAP experience desired.

Knowledge

• Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Desirable Work Experience

• Hospitality-related work experience preferred.
• Customer service experience preferred.
• Minimum Job Requirements
• Pre-employment screening.
• Effective communication skills
• Strong organizational skills
• Basic arithmetic skills

Physical Requirements

• Frequent bending, lifting, and pushing of weights of up to 50 pounds or more.

Education And Experience Requirements

• High School Diploma or GED Certificate is required.
• Must hold and maintain a valid driver’s license and have a Motor Vehicle Record meeting Kohler Company Guidelines is required.
• Experience: providing customer service; explaining and applying policies and procedures; using tools, equipment, materials, and common practices used in facility preparation including custodial work; setting work priorities; interpreting written oral instructions; outstanding communication.

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Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.  Kohler Co. is an equal opportunity/affirmative action employer.