Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with theGallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.
At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.
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The Quality Business Partner is part of the Quality team that serves as consultative business partners to Field Leaders in driving high-quality experiences, family engagement, achievement of accreditation and positive relationships with outside agencies. In collaboration with their team members, they are responsible for assisting with the development, coordination, support and implementation of targeted initiatives to drive outcomes and transform the organization. Quality Business Partner serves as a proactive thought partner, coach, and driver of creative solutions that impacts family experience, high-quality standards, and culture within the site community. As a change agent and quality advocate, this role supports in driving family engagement and achieving the highest quality standards in alignment with strategic priorities and business objectives. Success will be measured by high-quality ratings, improved family engagement, successful implementation of strategic Quality and Educational Excellence initiatives, and showing up as a positive champion for past, present, and future.
Responsibilities
- Provide proactive thought partnership, leadership, and expertise to enable leaders to drive success for their field-based teams in the areas of high-quality experiences and educational excellence, to improve family consideration, enrollment, retention, engagement, and diversity in our site communities.
- Provide input in the development and implementation of key initiatives and programs specific to the quality experience and education standards for the company.
- Partner with field leadership teams to support with implementation and execution of quality and accreditation strategies in achievement of overall business strategies and objectives.
- Advocate for families and children in the areas of educational excellence and high-quality standards and experiences to support organizational and business needs.
- Provide innovative and creative solutions to achieve high-quality standards, maintain good standing with licensing and retain families while using existing resources to ensure delivery of timely, relevant, and efficient quality initiatives.
- Build leadership capability in quality and educational excellence across all levels of field leadership.
- Consult with leaders on quality metrics (licensing, health and safety, QRIS, Accreditation, and overall family experience) and lead or support with meetings with outside agencies.
- Influence and support the development of regional quality strategies in partnership with Regional Vice President and field leaders to support the company quality strategy and achieve business objectives.
- Support the development, mentoring and training of Quality Team Leaders.
- Conduct site visits of KinderCare Learning Companies programs in partnership with District Leaders and RVPs.
- Coordinate with field leadership to facilitate region and district trainings as appropriate to support enhanced quality, accreditation, licensing and QRIS status.
- Work directly with national accrediting agencies, and state or local licensing representatives to represent on behalf of Champions and KinderCare Learning Companies programs.
- Represent Champions, KinderCare Learning Companies, Education and Quality Department in external meetings with industry representatives and at conferences.
Qualifications
- Bachelor's degree or equivalent combination of education and experience preferred.
- Experience working in a strategic business partner capacity in a multi-site environment.
- Education, operations and/or site experience required.
- Ability to influence senior leaders and serve as a change agent.
- Strong business sense with understanding of market trends, competition, company policies/procedures & culture.
- Strong in public speaking and facilitation background with a passion for training.
- Proven strategic agility and thinking; can initiate and operationalize Quality strategies linked to the overall business strategy.
- Ability to build partnerships with leaders at all levels.
- Strong conflict resolution, influencing, and stakeholder management skills.
- Demonstrated critical thinking and delivery with proven, measurable results.
- Ability to prioritize multiple, conflicting priorities with a proactive approach and enterprise focus.
- Demonstrated success in creating an environment of trust with clients where integrity is unquestioned; can effectively use conflict resolution skills when needed.
- Knowledge of the education industry and high-quality standards in early childhood education.
- Proficiency in using Microsoft software: Excel, Word, PowerPoint.
- Complete and clear state background check.
- Ability to travel up to 50% of the time.
Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.
- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- ... and much more.
We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people.
KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.