Technical Integrations Manager

About Kendra Scott

We are a fashion-lifestyle brand of big dreams, colorful confidence, and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.

Position Overview

The Technical Integration Manager is part of the Enterprise Applications IT team that supports a broad portfolio of enterprise-wide applications and integrations. This role will serve as the lead integration architect and manager of the integration team. Their preliminary role is to determine integration architecture, coordinate and supervise all operational activities and support project tasks related to the application integrations. They manage and support the integration engineering team, manage third-party vendor's integration resources, and support the IT application strategy and the PMO team as it relates to the integrations.

• Organize, coordinate, and manage technical team activities, oversee 3rd party deliverable

• Supervise, mentor, and coach direct reports, conduct performance reviews

• Provide support to the team to execute organizational goals and deliverables

• Develop and refine practices and operational processes of integration management

• Oversee operational support, and manage escalations
  

• Conduct design architecture reviews, gap analyses and assessments

• Design the integration infrastructure, and build out monitoring and error-handling mechanisms using best practices

• Work closely with applications and infrastructure teams to define processes and recommend improvements to ensure optimal performance of the integration platforms

• Support PMO activities throughout project/demand prioritization and through all SDLC phases

• Provide input on technical dependencies and scalability during the prioritization process

• Aid the estimation and planning process, leads evaluating technical level of effort and articulating technical requirements

• Consult and provide recommendations during the design phase

• Take on project management tasks as needed to augment the PMO team and to support technical delivery

• Support CAB process

• Participate in planning and developing company-wide IT strategies

• Support contract management process

• Ensure SLAs are met by vendors of the application domain

• Bachelor's degree or higher in Computer Science or Computer Information Systems or relevant IT field

• TOGAF Certification is preferred

• Minimum of 2-3 years experience managing integrations team (on- and offshore) and delivering solutions within defined timeline, scope and budget

• Minimum of 5-7 years working as an integration architect in a medium/large scale environment

• Demonstrated experience defining technical visions, building roadmaps and writing technology standards

• Relevant experience working with various business and technical teams, reviewing options and concepts, making critical decisions, designing enterprise-wide integration solutions based on best practices

• Minimum of 5-7 years of recent hands-on experience with Boomi (or other integration tools such as Matillion, Mulesoft, Tibco or Webmethods) administration, integration development, management and monitoring

• Demonstrated experience with best practices to scale integration landscape (monitoring, source control, testing, automation, CI/CD of deployments, etc.)

• Experience with REST and SOAP web services, JSON

• Proficiency with communication protocols including FTP, SFTP, HTTP/S, AS2, VAN

• Solid knowledge of API frameworks

• Experience with GCP and EDI integration workflows, standards and protocols

• Knowledge of configuring and utilizing the infrastructure and platform services in a cloud computing environment

• SQL language proficiency with at least one of the common database platforms such as SQL Server, Oracle, MySQL, and/or DB2 database management systems

• Demonstrated project management experience and background in implementation of multiple integration solutions using both Agile and Waterfall methodologies

• Objective leader, with the ability to make tough decisions and manage delicate situations

• Excellent communication skills; Able to effectively present complex technical/integration solutions to different levels of technical and non-technical audience

• Collaborative and effective at building consensus across the organization

• Background working on cloud-based solution and has vendor management experience is a plus

• Strong problem solver, innovative and solution oriented

• Can easily adapt to fast paced, constantly changing environment

• Retail environment experience is a plus, but not required