Who We Are

KeepTruckin builds technology using the latest advancements in AI and computer vision to improve the safety and efficiency of businesses with vehicles. Over one million drivers and 100,000 companies across every industry trust KeepTruckin’s integrated platform to power their operations, prevent accidents and reduce costs.  

At KeepTruckin, we see our hard work rewarded in tangible ways every day, and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to save lives on the road while impacting and improving every facet of multiple trillion-dollar industries that keep our physical economy moving. KeepTruckin is proud to be a Forbes Cloud 100 company, Forbes Best Startup Employer 2020, and an Inc Magazine Best Place to Work.

About the Role: 

As a leader in KeepTruckin’s Professional Services team, you will work in a fast-paced, high-growth Services organization creating Professional Services solutions that are scalable for our customers.  You will be the technical owner for Professional Services built solutions, providing leadership on design, development trade-off decisions, and prioritization of tech debt.  In this role, you will provide strategic guidance for new PS-created solutions, and work with cross-functional teams on the roll-out of those offerings.

In addition, this role will be responsible for meeting with customers, designing custom solutions that meet their business needs, and writing statements of work/ RFP responses for those custom solutions.

 

What You’ll Do: 

• Provide leadership in integration design, development and maintenance of PS solutions
• Ensure adherence to best practice implementation processes while continuously working to improve project management operations.  Responsible for PS solution Collateral
• Prepare statements of work and RFP responses for custom technical solutions, working closely with sales engineers, project managers, account executives and customer success teams
• Identify opportunities for process efficiencies for scaling PS solutions and create/maintain a roadmap for our PS solutions

 

What We’re Looking For: 

• Engineering background strongly preferred, candidate should have a working knowledge of software development lifecycles, integration platforms (e.g., MuleSoft), enterprise APIs, and/or cloud platforms (AWS, GCP, Azure)

• 10+ years experience in Professional services creating solutions for customers, and creating PS offerings

• Ability to confidently interface and build trust with cross functional stakeholders, including Account Executives, Account Managers and Customer Success Managers.

• Strong negotiation skills with the ability to make trade-off decisions

• Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written communication

• Ability to identify areas of opportunity, recommend solutions, take ownership or implementation and/or project management if in another department’s domain

 

Creating a diverse and inclusive workplace is one of KeepTruckin's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.