Who We Are
KeepTruckin builds technology using the latest advancements in AI and computer vision to improve the safety and efficiency of businesses with vehicles. Over one million drivers and 100,000 companies across every industry trust KeepTruckin’s integrated platform to power their operations, prevent accidents and reduce costs.
At KeepTruckin, we see our hard work rewarded in tangible ways every day, and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to save lives on the road while impacting and improving every facet of multiple trillion-dollar industries that keep our physical economy moving. KeepTruckin is proud to be a Forbes Cloud 100 company, Forbes Best Startup Employer 2020, and an Inc Magazine Best Place to Work.
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About the Role:
KeepTruckin’s Enablement Team plays a critical role in the strategic implementation of key business initiatives. Every team member has a crucial part in helping us fulfill our mission: To ensure that new and existing frontline team members are equipped with the information and skills they need to thrive in their roles.
The Enablement Associate Business Partner of SMB Innovation Outbound will report to the Enablement Business Partner and is accountable for the Enablement initiatives. The team you will be overseeing will consist of 7 US bases Stakeholders, 400+ Outbound sellers, and 40+ Managers based in Islamabad and Lahore, Pakistan. This means you will monitor/analyze rep performance, diagnose root causes, and manage the execution of training to address performance gaps. You will work with our Instructional Design and Knowledge Management and Onboarding leads, supplementing and guiding their efforts as needed to ensure the performance of new and existing reps in your segment is meeting or exceeding expectations.
Success criteria for this role include but are not limited to rep performance improvement (based on before/after evaluations), ramp time evaluations (for onboarding/early tenure support), and stakeholder/trainee satisfaction surveys.
What You'll Do:
- Help build and support the top SMB Outbound team in the telematics industry
- Build and nurture relationships with SMB Outbound leaders and stakeholders to ensure training content, methodologies and materials meet and exceed their needs & expectations.
- Document & communicate procedures, best practices, and results for leaders & SMB Innovation teams
- Design content via Google Suite for training, tracking, and reporting
- Help identify knowledge and skill gaps based on Sales team needs
- Design optimal learning experiences
- Assist with new hire onboarding and mentor facilitators
- Be a thought leader with stakeholders (all levels, reps, managers, and execs) on soft skills, retention and growth tactics, and Training/Facilitation best practices.
- Source and continually monitor multiple performance data sources (existing dashboards, interviews, focus groups, team meetings, etc.) to identify performance gaps skillfully.
What We're Looking For:
- Deep passion for Outbound sales and learning
- Minimum of 3+ years working in a Sales
- Minimum of 1+ year(s) in an Enablement or Learning & Development role
- Excellent speaking, interpersonal, and presentation skills
- Tech-savvy & familiar with SaaS
- Ability to collaborate with multiple stakeholders with different interests
- Ability to juggle multiple priorities
- Demonstrated ability to lead through ambiguity and actively build solutions for gaps that are slowing or blocking our ability to achieve results
- Experience with regards to sales methodology and creating presentations/scripts
Creating a diverse and inclusive workplace is one of KeepTruckin's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please do not let an arrest or conviction record prevent you from applying for employment at KT. KT considers qualified applicants with arrest and conviction records.
Please review our Candidate Privacy Notice here.
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