Wholesale Lending Control Manager - Vice President

The Control Manager Vice President (VP) will support Commercial & Investment Banking (CIB) Wholesale Lending Services (WLS). WLS is a global organization with over 3100 employees who serve every Line of Business in the firm, sitting in 32 cities in 6 countries.

As a Control Manager Vice President on the WLS team, you will have global staff and will be responsible for delivering a strong control environment to include regulatory oversight, risk assessments, issue management, CORE standards, and conducting ongoing evaluation of key processes and underlying risks and controls for the WLS. You will be part of the of the CIB Business Operations Executive (BOE) team reporting to the WLS Control Manager Executive. You will work closely with WLS Operation Leads, Technology, Product, Finance, Credit Risk, Legal, Compliance, Operational Risk Management and Control colleagues across the firm.

• Foster a proactive risk and control culture by demonstrating an understanding of process, controls, risk level, providing proactive gap identification, and challenging the status quo
• Support business partners to conduct in-depth analysis of key processes, gaps, and heighted risk
• Conduct robust risk assessments to identify risks and key internal controls that mitigate identified risks
• Manage control-related activities including Control & Operational Risk Evaluations (CORE), Risk Events, Issues/Action Plans & testing
• Provide leadership support for the end-to-end execution of CORE, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
• Ensure business engagement in control-related activities
• Review and analyze program related data (e.g., Key Risk and Key Performer Indicators) to support business-related programs and strategies
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions
• Act as point of expertise for Operational risk, advising business partners and other functional groups, on emerging and key risk trends, risk events and issues, Key Risk Indicators and other metrics, risk identification, risk appetite, tolerance, and governance

• 5 or more years of financial services experience in lending, risk operations or management, controls, audit, quality assurance, operational risk or compliance
• Experience managing people required; Experience in leadership roles in either business operations or Risk/Controls
• Experience with Control Management systems (i.e. CORE)
• Advanced knowledge of control and risk management concepts with the ability to design, create and evaluate CORE in conjunction with business partners.
• Proficient in PowerPoint/Pitch Pro with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement
• Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making

• Business knowledge - ability to understand lending or risk operations, knowledge of regulations surrounding business, and inherent risk profile and use this knowledge to proactively identify risk and design sustainability controls
• Technical Acumen - ability to seek out technical solutions to business problems and drive meaningful, systemic change
• Communication/presentation - exceptional written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Exceptional interpersonal skills; exceptional collaboration and relationship building skills
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Problem solving / Analytical skills - advanced critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions and train others to this level of understanding and actionable results: Understanding root cause / identifying control breaks, Developing timely and sustainable solutions, Analyze metrics for emerging risk
• Implementation skills: Action Plans development to ensure sustainability of controls and overall issue management success, Root cause and corrective action identification, actioned and sustainable, Change Management leader