Seize the opportunity to join JP Morgan's global Middle Office Operations team as a Client Onboarding Officer, a role born out of the increasing global focus on Anti Money Laundering (AML) and Know Your Client (KYC) regulations. This dynamic, fast-paced position offers the chance to manage regulatory risks, establish industry best practices, and ensure client KYC records are compliant and submitted accurately. You'll own the end-to-end onboarding of new clients, stay current with regulatory changes, and make independent AML risk recommendations, all while working closely with client-facing teams.
Job summary
As a Client Onboarding Analyst within the global Middle Office Operations team, you will be responsible for all aspects of client Onboarding, including the fulfilment of Anti Money Laundering (AML), Know Your Client (KYC), and Account Opening requirements. You will partner with the client-facing teams to collect information to ensure all client KYC records are compliant with regulatory standards and submit them accurately and timely according to the established SLA's. This role provides a great opportunity to work in a fast-paced dynamic team and to help identify and establish best practices within JPMorgan and the industry.
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Job responsibilities
- Partner with the client facing teams to gather, manipulate and input required AML/KYC information and legal documentation to meet all regulatory and internal polices
- Complete required KYC submissions to meet production capacity while maintaining low error rates
- Pre-fill account opening documentation based upon input from Financial Advisors/Client Associates or directly from the client
- Act as a subject matter expert and provide strategic guidance on required legal documents and process to onboard and/or renew client to JPMA platforms
- Ensure KYC information is accurate and will meet Quality Standards of clients' KYC records prior to submission
- Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities
- We will have you serve as point of contact for KYC and reporting issues for designated clients
- Perform as a KYC and AML subject matter resource for KYC due diligence teams
- Perform as a subject matter resource on the KYC/AML policies and procedures
- May participate in annual AML discussions directly with clients
- Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues
- Perform other duties and/or special projects as required
- Promote a positive, inclusive and diverse work environment
Required qualifications, capabilities, and skills
- BS/BA Degree - Accounting, Finance, or Business or equivalent military experience
- 5+ years of experience with in a financial services, operational or compliance fields
- Experience in AML / KYC and/or Account Opening
- Excellent written and oral communication skills are a must
- Strong understanding of governing documentation of a legal entity (legal entity structures, operating LLC's, bi-laws etc.)
- Ability to get up to speed quickly with new or unfamiliar subject matter
- We are searching for client focus and ability to partner with various internal groups
- We are searching for independent, self-motivated individuals, with an ability to adapt and be flexible in a team environment
- Ability to take the lead in unstructured situations and ensure an optimal client experience. Ability to communicate clearly and confidently; able to influence internal and external stakeholders. Ability to directly address conflicts and escalate issues where appropriate
- As a client onboarding analyst you must have analytical, prioritization and organizational skills with a high degree of attention to detail
Preferred qualifications, capabilities, and skills
- A strong sense of ownership, responsibility and sense of urgency
Drives results through leadership, people, communication and influence
Comfortable with change, ambiguity, debate, conflict and informed risk taking - Exercises independent judgment and decision making
- Multi-tasker who can manage multiple streams of work concurrently with competing deadlines
- Ability to challenge the status quo
- Client Onboarding, Underwriting and/or documentation analysis experience preferred
- Ability to work under pressure and to fixed deadlines in order to meet production goals
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.