Join our Corporate and Investment Banking Liquidity team as a Transaction Processing Lead, Vice President, where you will manage transaction processing groups and promote operational strategy. You will oversee product setup, maintenance, reconciliation, and servicing for cash concentration and investment products, while supporting client delivery relationships and managing operational risk.
Job Summary:
As a Transaction Processing Lead, Vice President, within the Liquidity Operations Manila team, you will manage transaction processing functions, set workflow priorities, and promote the execution of operational strategy. You will also serve as a Site Co-lead, facilitating communication and strategic initiatives to enhance operational efficiency and service delivery.
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Job Responsibilities:
- Manage transaction processing groups, assigning and setting workflow priorities.
- Be accountable for operational risk management and executing operational strategy.
- Lead team activities, monitor progress, and support client delivery relationships.
- Present business updates to Functional Managers and manage staff.
- Undertake projects to drive efficiency savings.
- Facilitate communication between Manila and global Liquidity Operations teams.
- Develop and execute strategic initiatives for operational efficiency.
- Support talent development by identifying training needs and coordinating learning opportunities.
- Monitor and analyze key performance indicators for improvement.
- Foster a positive workplace culture and organize team-building activities.
- Resolve escalated issues, ensure compliance with policies, and promote risk awareness.
Required Qualifications, Skills, and Capabilities:
- Demonstrates a positive attitude and exceptional interpersonal skills, with proven leadership ability.
- Exhibits a strategic mindset and adaptability in dynamic business environments.
- Thrives under pressure, expertly prioritizing tasks and managing multiple projects.
- Strong customer-centric approach, consistently enhancing client satisfaction.
- Superior communication skills, both verbal and written, for diverse audiences.
- Effectiveness in engaging with all levels of the organization and fostering collaboration.
- Advanced project management capabilities with a track record of successful initiatives. Proficient in MS Office Suite, including Excel, PowerPoint, and Word.
Additional Information:
- Flexible Working Hours: Willingness to support any region covered by Liquidity Operations as needed.
- Non-Voice Role
All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.