Our collaborative environment includes talented professionals who value your insights and encourages continuous innovation while fostering creativity and empowering you to lead initiatives that deliver value and transformation at scale, enhance efficiency, mitigate risks, and shape the future of HR technology solutions. Our team stays at the forefront of industry trends and leverages data analytics and emerging technologies to introduce new insights and drive improvements. We are committed to exploring and integrating AI technologies to revolutionize Human Resources Information Technology (HRIT), while maintaining a strong focus on cybersecurity to protect our data and systems.

Job Responsibilities

• Gather and analyze business requirements with stakeholders.
• Design, implement, and communicate business processes and solutions that meet organizational needs.
• Analyze business systems and processes to identify and drive improvements.
• Contribute to strategic planning and decision-making with senior leadership.
• Develop and maintain documentation, including business requirements, process flows, standard operating procedures, and program specifications.
• Lead project planning, execution, and delivery.
• Provide expert guidance on solution capabilities, requirements, and best practices.
• Conduct user training to ensure successful change adoption.
• Monitor system performance and address issues proactively.
• Stay updated on industry trends and emerging technologies to foster innovation.

Required qualifications, capabilities, and skills

• 6+ years of experience in Business Analysis, Project Management, or a related role.
• Leadership experience in managing projects and influencing global teams.
• Expertise in complex problem-solving for high-impact projects.
• Strong skills in process improvement and business systems analysis.
• Proficiency in training delivery, facilitation, and program design.
• Excellent verbal and written communication and presentation skills.
• High proficiency in Microsoft PowerPoint and Visio.
• Experience in cross-functional project management.
• Strong analytical and decision-making abilities.
• Effective stakeholder engagement and management at all organizational levels with the ability to mentor and guide junior analysts.
• Exceptional time management and prioritization skills with the ability to manage multiple projects and priorities in a fast-paced environment.

Preferred qualifications, capabilities, and skills

• Certification in Business Analysis (e.g., CBAP, PMI-PBA)

For this role, candidates must be able to physically work in either our Jersey City, NJ or Plano, TX offices 3 days a week and remotely from home 2 days per week. The specific schedule will be determined and communicated by direct management.

Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.

Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.

We are unable to provide relocation assistance for this role at this time.

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ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.