As a Sales Strategy and Support Manager, Vice President on the New Build Field Readiness Team, you will be responsible for assisting field management with implementing key behaviors/activities that focus on the consumer bank's top priorities to improve overall Growth and Customer Obsession. You will partner closely with Regional and Market field leadership, One Chase Partners and other functional groups that support Growth and Customer Obsession.
Job Responsibilities
- Act as the subject matter expert in Growth and Customer Obsession supporting Market Directors
- Support Market Directors in the field and virtually with pre-open and post-open locations
- Support Divisional, Regional, and Market level sales behavior workshops (in person and virtual)
- Provide clarity on tactics and desired outcomes, and share updates on progress
- Recommend solution options on how to deliver on strategic opportunities and what is needed for our branch banking employees and One Chase partners, in branch and remote
- Partner across functions including Client Central, Marketing, One Chase, and understand how they operate and are motivated
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Required Qualifications, Capabilities and Skills
- Minimum of five (5) years of branch management experience or equivalent background
- Must be passionate about driving sales, deck prep, data analysis, project management and have intermediate skills with excel
- Strategic ability to connect business results to behavior
- Passionate, authentic, bold and a team player that builds strong relationships with clients, peers, partners and contacts
- Executive presence with strong communication and presentation skills
- Ability to travel up to 75% within area of responsibility
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.