Job Responsibilities:

Manages multiple resources, responsible for important results within a function or unit, with cross-functional, direct, or indirect people management authority. May be a manager of other mangers or individual contributors. In an individual contributor role, is recognized as a Subject Matter Expert with demonstrated mastery of an area of specialization and broad exposure to general business functions

Managing Day to Day operations supporting Account Opening & Maintenance, Settlement Instructions & Cash Call Backs, Static Data Maintenance and Entitlements.

Partners closely with functional leads & drive strategic initiative to ensure data quality, completeness & controls having a direct impact on trade STP and client experience.

Utilizes data analytics and identify opportunities of process improvements and mitigate risk across post trade processing.Applies innovation and design thinking techniques to continually challenge and improve the efficiency, scale, and resilience of our operating platform

Adoption and usage of automation toolsets to create capacity and reduce manual touch points by driving Operational Efficiency Projects through Ops and Tech partnership, leveraging intelligent automations solutions such as Automation Anywhere, UIPath, Alteryx, Tableau

Reviews key metrics to measure operational risk, workflow capacity, system & team efficiency

Possess lots of initiative and self-motivation with a highly objective and result-driven mindset. Manage resources and expenses within the targeted annual budget.

Develops others through coaching and mentoring. Provides ongoing feedback; open to receiving constructive feedback. Expertise of skill, knowledge and effectiveness in role and is respected by team as a leader

Ability to manage influence upward and downward within function/department. Ability to effectively engage diverse internal groups

Surfaces potential issues with a sense of urgency and proactively escalates as required. Fosters an environment with zero-tolerance toward willful non-compliance

Monitors effectiveness of various Control Policies and Standards and enforce compliance. Adheres to Client Account Services Gold Standards and builds a culture of Risk Mindset.

Required qualifications, capabilities, and skills

Generally, 10 years of related experience with Bachelor's degree required

Brings extensive industry knowledge and experience

Ability to create executive summaries and communications targeted towards senior stakeholders

Ability to write policies, standards, and/or procedures

Ability to write with clarity, conciseness, and professionalism

Familiarity with the Financial products and services - Fixed Income Currencies and Commodities, Equities, Prime Brokerage, Clearing.

Good people management and development skills.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.