Chase Travel offers a new way for our customers to discover, plan and experience the world. From fresh trip recommendations to upgraded stays, chasetravel.com provides a full-service travel solution for our customers who crave authentic experiences, unrivaled access, and seamless planning. Join Chase Travel and help us build the future of travel while taking your career to new heights!
As a Travel Agent you will provide expert advice on all aspects of customer travel requests, including quotes, reservations, and post-travel support, with the goal of fostering customer loyalty. You will utilize various tools and systems used in the agency and have the opportunity to suggest projects and initiatives to improve productivity, efficiency, and customer service.
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Job responsibilities
- Vacation Planning: Analyze, plan, and organize all components of vacation trips, from the initial request to completion, for vacation clients.
- Project Participation: Engage in projects suggested by your supervisor that aim to optimize operations and explore new business models.
- Document Preparation: Prepare and distribute client travel documents.
- Hotel and Supplier Inspections: Participate in inspections of hotels and suppliers, and propose innovative experiences or new suppliers to the relevant department when required.
- Administrative Processes: Comply with administrative processes, including billing and providing support for supplier payments.
Required qualifications:
- Experience: Recent experience in similar roles, ideally in travel agencies.
- Language Skills: Basic proficiency in English.
- Technical Skills: Basic proficiency in Microsoft Office, especially Outlook and Excel.
- System Knowledge: Familiarity with Sabre, Amadeus, or similar systems is desired.
Why Join Us?
- Professional Growth: Opportunity to work on diverse projects and suggest initiatives to improve operations.
- Dynamic Environment: Engage with a variety of clients and travel destinations.
- Supportive Team: Collaborate with a team of experienced professionals dedicated to providing excellent customer service.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.