Join Chase, where you can make innovative impacts on our customers and be part of a creative, dynamic environment with new challenges and opportunities every day.
As a Transactions Specialist I in the Insertion department, you will primarily be responsible for operating equipment and reviewing items for accuracy. Global Document Services (GDS) is JPMorgan Chase's primary print production and distribution unit, producing a wide variety of products, including postcards, letters, statements, checks, invoices, and marketing materials. Your main function will include coordinating, reviewing, and extracting data files from various lines of business within JPMorgan for mail distribution.
Job responsibilities:
• Operate Pitney Bowes and Bell and Howell high-speed insertion equipment to process statements and letters
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• Validate material quality and output quality continuously
• Reconcile input versus output using basic math
Required qualifications, capabilities, and skills:
• Ability to work 100% onsite at our location
• Ability to lift 40-70 lbs and deliver 200 lb supplies using industrial pull/push carts
• Must be able to work overtime as needed, including holidays and weekends
• Must be able to stand/walk for an 8 to 10-hour shift
• Must meet and maintain quality and productivity standards
• Adaptability to changes in the work environment, including daily directives, SOP changes, and new technology
• Team-oriented with strong interpersonal skills for positive internal and external interactions
• Ability to prioritize work daily based on client Service Level Agreements and participate in maintaining the departmental work area
Preferred qualifications, capabilities, and skills:
• Oral and written communication skills
• Problem-solving skills
• Microsoft Office skills
• Organizational skills
• Attention to detail
• Knowledge of business processes, procedures, product, and industry
Work Schedule: Tuesday-Saturday 2p-10:30p, this shift is eligible for a 10% shift differential
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.