If you are passionate about Process Management within the Custody and Fund Services, you have found the right team.
As a Transaction Processing Manager within the Custody & Fund Services (CFS) Middle Office Department you will be responsible for ensuring all aspects of operations for both US and global clients are completed, transactions are processed on time, exceptions are resolved proactively while providing a single point of contact and subject matter expertise to the clients. Middle Office covers trade instruction capture
Job responsibilities:
- Submit timely and efficient processing of said orders into custody platform and onwards to external counterparties
- Able to complete all necessary paperwork to facilitate order processing of subscription documents, stock transfer forms etc.
- Ensure compliance as appropriate with regulatory requirements and with the relevant short, medium and long-term goals, objectives and values of JPMorgan
- Manage day to day monitoring of incoming administrator communications of contract notes, statements etc.
- Able to take appropriate action with respect to client queries
- Assist with ad hoc projects/requests as deemed appropriate by Managers and more senior colleague's for portfolio transitions, system testing etc.
- Handle and resolve complex operational problems that are referred from Senior management or from Client Service Group
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Required qualifications, capabilities and skills:
- Possess strong skills with Microsoft Office products an advantage (Word, Excel, Project, PowerPoint)
- Have experience with Process Management, Analysis and Design methodologies.
- Be a self-starter and ability to learn quickly
- Able to continually strive to develop expertise demonstrating judgment and an understanding of the business
- Able to work closely with business partners and interact with all staff levels
- Able to be flexible, follow tight deadlines, organize and prioritize work
- Make sound operational decisions in those instances consistent with appropriate client service and internal Management demands
Preferred qualifications, capabilities and skills:
- Strong financial markets product knowledge and understanding of transaction lifecycle in Custody and/or
- Subject matter expertise in Hedge Funds and Mutual Funds
- Strong relationship management and partnership with a large array of constituents; ability to manage by influence to promote change
- Proactive in identifying and escalating issues
Schedule:
- This position is on a hybrid schedule of 3 days in the office and 2 days to work remotely
This role is not eligible for sponsorship
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.