Role Summary
The primary responsibility of our trade support and operations team is to maintain a first-class operational infrastructure for the CEM trading and sales desks and Payments business to mitigate operations and financial risk by providing a high quality control environment. Our operating model must remain flexible enough to adapt to innovation and new technology/regulatory requirements for the business, yet scalable enough to sustain a rigorous controls environment.
As a Middle Office Operations Manager, your job function will include performing end-to-end controls along the trade lifecycle from trade execution and capture including analysis and verification of trade positions and valuations as well as timely and accurate monitoring of daily processes. The role will also include reconciling positions and trade details between various risk management systems and upstream execution platforms as well as investigating and resolving trade or system issues. Additional tasks include trade booking/verification, P&L explanations, stress testing, MIS reporting, query management/resolution and various ad hoc project related tasks such as new regulatory and compliance mandates. The environment is fast paced and has a very high trade turnover so adaptability and the ability to multi-task are critical. As this is a middle office role, you will be communicating with a wide variety of areas critical to supporting the business including Trading, Sales, Business Management, and Finance, Operations, Technology and Market/Credit risk teams.
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Job Responsibilities
- Maintain trading operations system integrity for our CEM and Payments Businesses
- Control the risk management environment to ensure accurate P&L and risk measures are available in real-time for our trading desk
- Perform numerous control reconciliations to verify trading positions are accurate through front office to middle office recs, middle office to back office recs including EOD checkouts
- Investigate and provide solutions to various queries from settlements and confirmations
- Production of Management Statistics, including but not limited to Key Performance and Key Control Indicators
- Complete operations projects and ad hoc requests to satisfy new initiatives and operations/technology enhancements
- Proactive in identifying issues/gaps and opportunities for new process improvements, taking appropriate actions to deliver simple and innovative solutions that improve the way we do business
Job Qualifications
Education & Experience
- BA or BS degree required (Finance or Business degree)
- Previous experience in Finance industry (Ops roles) desired
- Proficiency with the trading environment, risk management systems, performing critical operations controls
- Control oriented with a focus on efficiency and process improvement
- Quick learner with a strong sense to question and understand all details behind the processes and numbers
- Independent/analytical thinker who can quickly assimilate situations through to the associated risks, business or control issues
Skills & Knowledge
- Works well under pressure leveraging their initiative to fully develop their role
- Understanding of CEM and Payment products
- Problem solver, proactive and able to work independently
- Strong analytical and quantitative aptitude, very detail oriented
- Operations and control mindset, strong ability to prioritize and deliver quality work using time management skills
- Ability to manage others processes or activities
- Highly organized and self-motivated, enthusiastic attitude
- Understands the large financial risks that can be incurred through operational errors and control risks
- Strong PC Skills required; in particular MS Excel (VBA a plus), MS PowerPoint and Sharepoint
- Team player with excellent interpersonal skills
- Fluent in English & Spanish
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.