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Trade Support

AT JPMorgan Chase
JPMorgan Chase

Trade Support

New York, NY

Are you ready to take on a pivotal role in the fast-paced world of trading services? At JP Morgan Chase, we are seeking a dedicated Trading Services Analyst to serve as a vital resource for our front office and client-facing stakeholders. As a key liaison between the business, technology, control partners, and operations, you will have the opportunity to make a significant impact by ensuring seamless trade execution and providing innovative solutions in a high-pressure environment. Join us and be part of a team that values excellence, collaboration, and professional growth.

As a Trading Services Analyst in the Global Trading Services team, you will act as the liaison between the business, technology, control partners, and operations. You will be responsible for investigating inquiries, monitoring trade execution flows, performing trade reconciliations, and understanding our trading platforms and systems. You will provide and communicate solutions effectively in person, by phone, and by email, ensuring a seamless trading experience.

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Job Responsibilities:

  • Provide end-to-end trade flow support across all product channels globally.
  • Monitor ongoing support needs to address changes and gaps.
  • Drive continuous improvement efforts while reducing risk across all touch-points in the trade path.
  • Ensure the accurate and timely escalation and resolution of all inquiries.
  • Address ad hoc queries from operations, technology, and the front office.
  • Facilitate training for new application users.
  • Work with the business, technology, and operations to determine priorities, schedule releases, and detail requirements for future enhancements/products.

Required Qualifications, Capabilities, and Skills:

  • 2+ years of financial industry experience.
  • Bachelor's degree.
  • Basic knowledge of equity derivatives (options, swaps, barriers, risk sensitivity - Greeks).
  • In-depth knowledge of Excel, PowerPoint, and Internet technologies.
  • Highly disciplined, a self-starter, and the ability to execute on assignments independently.
  • A team player who demonstrates work ethic and consistently demonstrates a high level of professionalism.
  • Attention to detail with superior written, verbal, and problem-solving skills.
  • Excellent organizational and time management skills.
  • Ability to communicate with all levels within the Line of Business.

Preferred Qualifications, Capabilities, and Skills:

  • Strong capacity for analytical thinking and problem-solving.
  • Experience in a fast-paced, high-pressure environment.
  • Ability to adapt to changing priorities and manage multiple tasks simultaneously.


ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Client-provided location(s): New York, NY, USA
Job ID: JPMorgan-210596104
Employment Type: Full Time