Step into a pivotal role with the Testing Center of Excellence, where your impact will drive operational excellence across the organization! Join us to make a significant difference in our dynamic and expanding team!
As a Business Management Vice President in the Testing Center of Excellence, you will act as a crucial link between Testing Leadership and Support, engaging in strategic efforts to optimize the testing environment. You will report to the Business Management Office and provide essential support to Executive and Managing Directors. Your responsibilities will include facilitating communication, coordinating key information, and participating in process improvement initiatives. This role requires a flexible approach to address various needs and enhance the efficiency of the testing operations.
Want more jobs like this?
Get jobs delivered to your inbox every week.
Job responsibilities:
- Support Executive and Managing Directors by acting as a liaison in the delivery and receipt of key information such as budget, onboarding efforts, communication requirements, internal job aid requirements, tooling updates, internal charters, matter relating to location strategy and more.
- Assist with the preparation of data and presentations for key internal meetings such as business reviews and initiative tracking.
- Coordinate communication and the distribution/cascade of key information as needed throughout the teams being supported.
- Participate in expansion and key process improvement initiatives to maintain a highly effective and controlled environment.
- Develop and manage project plan updates and report-outs using designated tools and processes.
- Develop a detailed understanding of current state processes, identify weaknesses, gaps, and/or opportunities for improvement and propose solutions to increase the efficiency of information flow between different business areas.
- Address other areas of need identified by Executive and Managing Directors as identified and appropriate
Required qualifications, capabilities and skills
- 5+ years of prior experience in Control Management and/or Conduct, Compliance, and Operational Risk
- 2+ years' experience in supervisory, process, or project management roles
- Strong understanding of audit, control, and testing processes
- Strong analytical, critical thinking, and problem-solving skills
- Ability to effectively interact with all levels of management, including cross-functional stakeholders
- Advanced Excel, PowerPoint, Word, and Teams skills
- Excellent oral and written communication as well as interpersonal, collaboration and influencing skills
- Ability to maintain a highly organized environment and work independently
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.