Don't miss out this opportunity to be part of the client service team as a senior associate, leading a team of 3 people, helping them improve daily, coaching them and supporting them.
You will also, be part and manage different projects, be a focal point for stakeholders and work in interesting projects.
Job responsibilities:
- Review and reengineer the existing process. Think of strategic solution to partner effectively with internal teams or external vendor sources to attain this.
- Leading, supporting and coaching a team of three people, who will report directly to you.
- Build strong partnership with internal stakeholders - Research, Technology, Reference data, Data Science and QR teams and harness the collaboration to deliver differentiating results and optimum client delivery.
- The role requires the individual to exhibit sound relationship management and communication with internal and external stakeholders, analytical problem solving, and teamwork and time management.
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Required qualifications, capabilities, and skills
- Bachelor's degree or equivalent.
- Team management experience
- More than 2 years of related work experience infinancial services.
- Client service experience and should be able to comprehend client queries.
- Ability to manage complex projects, implementation, & maintenance; largescale system migration and integration; and end-to-end process improvement for enhanced efficiency
- Quantitative and Analytical skills
- Strong technical skills in Excel and PowerPoint
Preferred qualifications, capabilities, and skills
- Strong knowledge of Alteryx, UI Path, Power BI etc.
Work timing- 10 am to 19 pm (We need to provide end of day closing at NY time)
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.