Apply your skillsets to drive innovation and modernize the world's most complex and mission-critical systems
As a Site Reliability Engineer III at JPMorgan Chase within Neovest, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
- Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
- Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
- Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
- Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
- Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
- Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
- Supports the adoption of site reliability engineering best practices within your team
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Required qualifications, capabilities, and skills
- Formal training or certification on site reliability engineering concepts and proficient applied experience
- Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
- Proficient in at least one programming language such as Python, C#, and .Net
- Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
- Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Datadog,, Dynatrace, Grafana, Prometheus,, Splunk, and others
- Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
- Familiarity with container and container orchestration such as AKS, Kubernetes, and Docker
- Familiarity with troubleshooting common networking technologies and issues
- Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
- Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
- Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
Preferred qualifications, capabilities, and skills
- Familiarity with GCP, AWS ECS, EKS & Terraform
- Experienced with administering Microsoft 365 infrastructure, including SharePoint Online, Exchange Online, OneDrive, and Teams
- Experience with cloud infrastructure management.
- Experience with automation of operational excellence; especially pro-active monitoring.
About the Innovation Lab in Athens
We recently moved into our new office in Athens, Greece. This investment is to support our organic growth in the country and to bolster the innovation efforts of our Payments and Markets business globally.
J.P. Morgan first opened its doors in Greece more than five decades ago, and today we provide products and services from across our Investment Banking, Payments and Asset & Wealth Management businesses to a number of local and multinational Greek clients.
Greek male nationals must have completed or have no obligatory military service obligations
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.